Hotel Pride Of Chittor

Convenient location, the food in the restaurant was very good

It wasn’t really clean. There was hair in the bed, on the floor and in the bathroom. Plus there were still quite some snack leftovers on the floor.

Staff were excellent!

The staff were extremely kind and helpful. We arrived before check in and they looked after our bags and organised a tuk tuk to the fort. The room was ready upon our return The meal in the restaurant was delicious!

Good staff, location and restaurant

Rubbish nearby. It's really easy to clean

Rooms are spacious and modern, WiFi is working well and comfortable hot shower

When checking in we asked if creditcard payment was possible, reception told us it was no problem at all. When checking out it appeared that this meant that we had to pay 12,5% extra taxes on the food bill. We were not very pleased with the fact that they did not inform us about this on forehand. The explanation was that this are government rules and we should have known, they don’t have to inform guests. We tried to explain that it would have been a better service if they told us during checking in, but they were not listening to our experience. It’s not about the money, but about the lack of service and not willing to listen to our experience. Interesting part is that after checking out our booking was cancelled. Probably to prevent us writing a bad review. Because Booking did verify if we didn’t show up, the booking was activated again. Besides that, we felt very uncomfortable when dining in the restaurant. A staff member was secretly making photos and videos of us as we were trying to enjoy our dinner. At the restaurant not all meals on the menu were available and the dishes turned out very greasy. The breakfast for 250rp per person was very simple and not much options. Our room was modern and spacious, but when flushing the toilet black water was running out of the back of the toilet and by the color of the tiles and the smell you could see this wasn’t the first time.