Julia Top Holiday Home

They could not honour my online booking. Instead, they told me I would be upgraded at an additional charge which of course was out of budget.

The place is along the road and privacy was good. Well furnished house.

The way was addressed last minute by the staff. Was even told that's not my house. No changing of the beddings and no washing machine.

Fact I was given another place instead of.this and paid more as an expectancy rather than offering it out of goodwill because of the error being the owners. Would have been offered a bottle of wine but didn't get that!

Nothing, worse costumer experience ever.

Julia did not honor Booking.com's original price, charging me an extra 25%. She made unfounded accusations to collect more money. And she threatened retaliation and calling the police. The list of utensils and accessories does not correspond to reality, nor does its location.

1. Location is awesome. Sits close, walking distance, from Ukunda(10 mins) and Diani Beachfront(20 mins) 2. Fast reliable WiFi 3. Spacious well ventilated room with 2 portable fans. 4. Very responsive host. 5. Swimming lessons available at a hotel swimming pool 200m from accommodation offered at affordable rates by a professional trainer 6. Suitable for business and leisure stay in equal measure

Proximity to the road and venue

nothing

Space was enough a good value for my money

Just a few things