Serenova by Dia Hotels

Location

Cleaned

Only the infrastructure

Services and facilites

Good

Location Facilities

Breakfast Housekeeping services Towels and bedsheets

Very good

Nothing

I had booked 3 rooms. The showers in the bathroom didn't have enough pressure. The geyser didn't work in one of the rooms. They say breakfast included but breakfast wasn't exactly a breakfast. They would send small quantities of poha and tea in a plastic bag to our room. That's not breakfast included. Parking was a bit difficult for SUVs. They don't allow guests to meet us.

Our stay was excellent! The staff was very accommodating and friendly. Our room was spacious and well-equipped with all amenities we needed. The pool was clean and well-maintained. The rooms were spotless, which made our stay even more comfortable. Overall, it was a fantastic experience for me and my family!

While our stay had its positives, there were a few drawbacks. The geyser in our room wasn't working properly, which was inconvenient. Additionally, there was no breakfast option available; instead, we received a small container with an omelette and bread, which of course wasn’t enough along with a limited amount of tea delivered to the room.