SureStay Hotel by Best Western Groves

Friendly staff, helpful front desk

Water would stay stagnant in the tub and had water when we arrived from previous people.

Everything is nice and clean

They still owe me $125 worth of deposit.

N/a

The room smelled bad and felt humid the entire time, even though the AC was set to the 60s during my stay.

Very clean staff was welcoming and warming always helpful

Small tv channels limited

Breakfast was plain and lacking they didn’t even have a microwave.

Clean room and facility.

The front desk person was on the phone when we checked in, leave me giving personal information out loud to whoever was on their personal cell phone and was on the phone when we checked out. The breakfast area was so sad. 3 kinds of cereal, milk, and fruit, and toast were the only options. The coffee was watery. The whole back office of the front desk area smelled like weed when we went to check out with my children, which was lovely….

Clean and close to work.

I kept having to ask the staff for napkins, bowls and things for the breakfast. They just sit at the desk and don’t check to make sure everything is available for the breakfast.