Canopy By Hilton Sioux Falls Downtown

Liked the location, car park and the food

Reception staff, were not very welcoming, the restaurant understaffed, only one staff running here and there, doing her best

Room was v comfortable. v spacious. Comfy bed. Amazing views of the falls. Restaurant was v good. Staff/service was excellent. Convenient location, close to downtown, the airport, and Falls Park.

Total disconnect between Front Desk and Housekeeping. We -never- got room service the entire time we were there unless we physically went down to the Front Desk to ask for it/complain. Lots of handwringing/oh we'll look in to it/we'll take care of it, and the next day, the same thing. All v polite and professional. Anyway, next day, we head out for town/go out/come back 3pm, 4pm, 5pm - whenever - and the room was still unclean. Down to the front desk...wash/rinse/repeat- 4 days in a row. The hotel comp'd us for 1/2 a night's stay so thanx for that but I just dont understand what the disconnect was? Also had a slightly unpleasant experience when I went to the Front Desk to complain about the Parking charge ($20/day) which I didnt realize - especially as Parking in the multi-story is FREE in the evenings and FREE on the weekends. Ugh. Who knew. Anyhoo, the lady at the front desk did not appreciate my complaining about it and wanted me to -know- she was super irritated that I had the audacity to ask for a refund for Sat and Sun. Probably thought I was a cheapskate and was nickel and diming the hotel. Oh well, guess Im not up to the standard of her usual clientel what with my adidas sweats and Costco t-shirt and she let me know it. Said she took off $20 but when i got my final bill I think it was back on. It is what it is. Oh, and the coffee machine was a fail - it only made espresso??? wierd. Figured a high-end room wld have a decent coffee maker. Maybe the high rollers dont drink regular coffee, just espresso? Who knew.

The staff was very friendly and polite. The hotel was clean and quiet. It's in a good location and even has delicious food on site

Location

Price

Amazing feel, great view and vibes

N/a

location was excellent with easy access to good restaurants and stores

there wasn't complimentary breakfast

Everything was exceptional. The scent in the foyer when you arrive is absolutely spellbinding! I bought 3 candles of their signature scent when we left!! The atmosphere, the staff, food, drinks, room, decor, were all second to none & we didn’t want to leave! Everything you could want to do & see, eat & drink, is within walking distance. Would highly recommend to everyone that this is Thee place to stay!

Nothing! We loved everything!

Clean, quiet, offered everything I needed. Staff were wonderful. Food is top of the line.

I would have liked the option of brighter lights.