RIAD KALE POLIS

Location

Noise

Staff were fantastic especially Omar! He went above and beyond to make us comfortable including giving us a breakfast snack early before breakfast hours!

Shower didn’t drain that well and water would accumulate. The fridge in the room should have a sign saying you will be charged. Water should be complimentary. Also we opted not to have our rooms cleaned on a daily basis and didn’t have the full breakfast for 3 days, we could have been given a pass on the sprite and water but minor point. Also I would suggest giving new guests a quick orientation of the room.

The room was like being in prison cell so dark and horrible, no tv in the room no shower screen no towels on arrival, no facilities to have cup of coffee or tea in the room and the whole experience was like nightmares, we stayed for one night and we had to find somewhere else next day , basically we have been robbed with our money, shame on booking.com for recommending such a place .

Everything to do with that place was a disaster I am afraid to say .

Great location and a lovely riad. Tucked away so relatively quiet but still close for attractions, souks, restaurants etc. The team were all super helpful and friendly.

Prices for trips etc expensive via the riad compared with travel agent or booking direct. Very steep narrow spiral staircase to the upper deck of the roof terrace.

When staying at this road you are made to feel at home and part of the family. Rooms are a good size; beds are comfortable and the desk was useful. Breakfast was tasty and they endeavoured to provide foods to suit each guest. Presentation and variety of food was lovely. Great appreciation to Meryam for her kindness during our stay. Also many thanks to Omar was always friendly and attentive. A wonderful location… so handy!! Overall; a great place to stay!

Whole place was clean. Location was good.

1. We wanted a quiet and peaceful new year eve as had early flight to catch, however our room was on the ground floor, just next to the kitchen and the dinning tables in the hall. It’s only 1 meter away from our room to the dinning tables so we clearly couldn’t rest until 1am as it was new year eve and people laughing and talking loudly all night. 2. Breakfast was horrible, there was almost nothing to eat, no eggs no juice, only coffee, few bread, honey and tiny cheese.. 3. No lock for the room.. owner told us it’s safe and we could trust her.. I wouldn’t take the risk

The Riad was very comfortable- a home from home. It is beautifully decorated with super facilities and we enjoyed a lovely breakfast every morning. Breakfast was provided even when we had to leave on early morning excursions. Maryam , Omar and staff went above and beyond to make us feel at home. I really have to compliment both Maryam and Omar. They were very engaging, friendly and helpful. Nothing was a problem. We had a delicious dinner on one of the nights - the best meal we had in Marrakech. Don't miss it!

It is a beautiful Riad in a great location - nothing to dislike.We were able to walk to all the sights easily.

The staff exceptional

The side streets locations