Swan Lake Hotel

The worst hotel I have ever been too. We ordered a family room as we have a toddler and the carpet was Not clean. Dust and stains everywhere. No staff was at the hotel reception all morning, I had to call up a 0800 number to get details. The lifts were broke so we struggled with the Pushchair and suitcase. The walls are so thin I heard the neighbour snoring and we didn't get any sleep and the doors constantly spam. Do not recommend!

Very basic but for the money not bad small room one bed one small cupboard but for me alone alright

Was discussing very disappointed. Booked a twin room and ended up with a double bed. The floors were horrible looked like spots of poo that’s been trampled everywhere. As well as this the wardrobe was not Secured to the wall and would easily fall over. Ended up not staying the night.

I didn't like it because it was dirty, smelled of mold,and there was no shower in the room

It was supposed to be called swan lakes and wasn’t to start with the rooms was shocking my child’s asthma got so bad because of the dirt we asked to move rooms very bad

Just the job for somewhere to get your head down

Room was an absolute dive, 2nd worst place I've ever stayed.

Drit on the floor, musty smell, and l want my money back because of the condition, l had to look for other accommodation.

What a stay

The hotel was the worst i have ever stayed at. I would tell everyone to stay well clear . The room was atrocious coffee stains over the walk wallpaper ripped. The toilet was disgusting