Elegant Boutique Hotel Ha Long

Zimmer war sauber, die Lage war gut und Bai chay mit zu Fuß erreichbar.

It was ok totally

Everything was good, helpful staff, peaceful stay

Je n'aime pas être méprisable dans ces pays mais je souhaite que mon expérience soit bénéfique aux autres. Déjà chambre à notre arrivée sale, donc service de chambre qui revient et là l'enfer, elle nous fait ressortir va cherché l'aspirateur et là je pense que depuis l'ouverture ça n'avait pas été fait. Pt déj à prendre au resto d'à côté, sauf 1 jour mais non prévenu on se fait appelé à 8h20 en nous disant que ça va fermé, avec des enfants pas de beurre, pas de confiture !! Des travaux en face car pour combler le tout, c'est un village fantôme, des milliers d'hôtels vides, une ville vide et 1 resto où d'ailleurs vont les seuls gens qu'il y a. C'est très bien pour 1 nuit et repartir tôt le matin !!

Newer good for walkers

New

The staff was friendly and helpful. They went above and beyond to please us. The location is close to restaurants and shopping. Our stay was great!

The staff at this hotel were amazing. Very accommodating and very willing to stop what they were doing to get listen to any concerns, or questions. Hotel was very new and had just opened this year, so lots of new things were going on. The area is very new so not much options were available and due to the typhoon and being in the off season, it was not busy and food and entertainment was not very close. 10-15 min walking distance to the beautiful beach. Short taxi ride into the city where there are more options for food and shopping. Room was large enough for 3 beds, but still new so was missing some minor items, such as seatings in the room. This new area is very beautiful and has lots of potential to look amazing and an abundance of shopping and food.

New Hotel, nice clean room with a very comfortable bed, unfortunately the stay was spoiled by a lost laundry issue, which was not handled well by the staff.

The staff at this hotel were exceptionally helpful.they were friendly and offered us genuine advice and local knowledge. They also arranged a day cruise for us which we enjoyed immensely. This place is budget friendly and location is perfect to the famous local eatery places. They happily accommodated our special requests. They also facilitate laundry service and I am amazed at how quickly they return your washing all nicely packed. Shout out my special thanks to Ms. Rosey, Mr. Linh and one more young male staff member (sorry I couldn't catch your name)... thank you again from the bottom of our hearts and keep smiling it really makes your customers more comfortable. Hope to see you next time....till then Good bye