The Connor Serviced Residences Managed by HII

Rien

Lit gonflables pas confortable , pas de petit dej occidental que du sale

The location is great and has mall access!

The bathroom stinks so bad.

location, pool

no restaurant in the hotel

The room felt brand new and was spotless. For us, cleanliness is a dealbreaker, and The Connor nailed it. ​Prime Location. Being connected to the mall is a huge plus. Even though parking was a challenge (see below), the convenience of the walkway made the transition much smoother. Modern Vibe. The aesthetic and quality of the room were impressive enough that we’ve already booked two more stays.

Parking & Arrival Logistics Checking in at 3:00 PM was quite chaotic. The lobby was packed, and the lack of available parking was a major hurdle. While we understand the "first-come, first-served" policy, it adds significant stress to the arrival process. ​Suggestion: Since there was a high demand for parking, they should consider partnering with nearby parking establishments to secure additional slots. FYI: The nearby mall charges a 500-peso overnight fee after 2:00 AM. Customers should be notified of this beforehand. We were informed that parking slots are fully occupied until the following day, just imagine if you're staying for two nights and you have to park nearby with an overnight parking fee of additional 500 pesos after 2:00 AM. Inventory Management & Room Amenities ​This was our biggest point of confusion. We couldn't find a kettle in our room, which led to a missed morning coffee. However, during checkout, I was approached by staff asking for the location of the "missing" kettle. • ​The Issue: If an item isn't there upon arrival, the guest shouldn't be made to feel responsible for it at departure. • ​The Solution: I highly suggest implementing a Guest Room Checklist. Having a simple list for guests to see upon entry and for staff to verify would prevent awkward conversations at the front desk and ensure all amenities (like kettles) are actually stocked.

Goed hotel. Vrij nieuw. Alles in goede staat. Vriendelijk personeel aan de receptie. Ontbijt is in de mall. Maar dat is geen probleem. Enkele minuten wandelen. Ontbijt is lekker. Kleine badkamer. Douche met warm water. We hadden een klein balkon. Hotel is een aanrader. Heel vriendelijke bewakers. Groot en verzorgd zwembad. Veel restaurants op loopafstand. Voldoende warm water in de douche.

Je mocht geen handdoeken op het balkon hangen om te drogen.

The gym area.

The power tripped twice. Leak from shower connection.

Location and the size of the suite.

It’s not as clean as I’d hope. If you check thoroughly it’s dusty and have hair on the sofa cushions. Internet was also very slow. Customer service at the front must be improved and needs more “hotel” training.

Accessibility to the mall and transport.

None.

Great location. Good customer service.

Our room smelled like a sewer but when we complained about it, they were able to give us a new room.