Villa YOGA Guéliz Centre-Ville

Very nice place

Rien

Bonjour, Nous avions réservé une nuit dans cet établissement à Marrakech pour 4 personnes, avec un petit chien, un mois avant notre arrivée. Tout avait été payé, la réservation confirmée — en toute confiance. Mais à notre arrivée, après un long voyage épuisant (avion, train, et une nuit sans sommeil), nous nous sommes retrouvés devant un logement inaccessible. Aucune instruction d’arrivée ne nous avait été envoyée, contrairement à ce qui était indiqué dans leurs messages sur Booking. Impossible de joindre qui que ce soit : ni au téléphone, ni sur WhatsApp. Nous étions livrés à nous-mêmes, fatigués et sans solution. La seule réponse que nous avons finalement obtenue est arrivée… sur le téléphone de mon copain, simplement parce qu’ils n’avaient pas son numéro. Et là, surprise : ils affirment n’avoir aucune réservation pour ces dates. Ce qui rend la situation encore plus incompréhensible, c’est que j’avais échangé avec eux sur WhatsApp au moment de la réservation pour confirmer les conditions avec notre chien — et à ce moment-là, tout semblait parfaitement normal. Nous avons dû contacter Booking en urgence pour expliquer la situation et trouver un autre logement, dans un état de fatigue et de stress avancé. Une expérience extrêmement frustrante, stressante et décevante. Je déconseille fortement cet établissement

We really enjoyed this apartment. It is beautifully decorated, clean, and comfortable. The location is very convenient. For guests arriving by car, we found it quite difficult to find street parking nearby and ended up using the underground parking at Plaza Gueliz, which is about a 10-minute walk from the apartment.

We found the communication with the host to be somewhat lacking in transparency. I had asked whether an early check-in would be possible and was told they would try. However, we were only informed that early check-in was not possible after we had already arrived in Marrakesh, despite having contacted the host 45 minutes before arrival to confirm. Check-in details were then provided only five minutes before the official check-in time. I feel that communication could be improved and made more transparent to avoid disappointment.

Villa was amazing. Very clean, nice location and great communication. We can only recommend.

Great place for the price! The location is very good, and the host was very helpful during the check-in process.

The hot tub didn't get quite as warm as we thought it would, but otherwise everything was great!

A very friendly and helpful host as well as the housekeeper who stays in the same building and is always ready to assist. A great location that makes most of the main attractions of Marrakesh reachable within a +/- 30 min walk, but is also in a quieter neighbourhood of the modern side of Marrakesh - you can sleep soundly at night without the noise of the city traffic. Everything was spotless and beautifully arranged (some of the decor we had to move to higher shelves for the duration of our stay on account of our busy toddler)

Hot water in the kitchen sink would be nice, but if you're not planning on doing any extensive cooking of oily dishes, boiling water to wash a couple of plates and cups is not the end of the world.