The Grand Hotel

It was in a location we needed and included car parking. The breakfast was excellent.

We were in the “Annex” which is partly my fault for not reading the description of the room properly. But the receptionist who booked us in when we arrived was rather dismissive of us and not really interested in our requirements and was more interested in trying to book us i to the restaurant that evening. The room had a floor mounted heater that was noisy and one of the main ceiling LED lights was out so the room wasn’t very bright. For my wife the dressing room mirror was too high so she had to stand up to see what she was doing. The bathroom was clean but cold and the shower was a walk in type that splashed water everywhere as the screen was very short so water escaped everywhere.

The hotel was beautiful and elegant throughout, spotlessly clean in all areas. Reception and staff in all areas were very welcoming, polite yet professional. Large bedroom with comfortable bed and all the amenities you would expect for a comfortable stay. Huge well lit bathroom with a walk in double shower and separate toilet. fluffy towels with Molton Brown toiletries. Breakfast was superb, and served to your table which was a nice change from buffet breakfast!

I would have liked more choice of Rose’ wines, there was only a choice of 2 and unfortunately both were too dry for my taste. The restaurant/bar was really nice, however, although you could just order drinks every table was set for diners so there wasn’t a bar lounge atmosphere. You could take your drinks to one of the other lounges if you preferred? The bedroom was very well equipped with dressing table, mirror & sockets , but the room was a little too dark for applying make up so had to do this chore haha in the bathroom where it was much brighter. But the above is only my opinion and I still give this hotel a 10/10 and also believe it should be rated 5* not 4*

Lovely food and ambience in the restaurant. Room very nice!

Decor and bar restaurant

Nothing

We didn’t like Grand 22 and transferred to the Grand Hotel after one night’s stay. We had to walk out into the wintry weather to go for breakfast to the Grand!

As above. We felt isolated and not part of the grand Hotel at al. We wouldn’t have booked it had we know our stay was t at the Grand Hotel where we’ve stayed y times over the years.

Everything is done to a high standard especially the food

Always windy!

Depends on what day and the staff working.

Having to wait to long time for breakfast to be told someone had dismissed it and if I hadn’t complained we would have been left sat there. Not very professional there was no apologies just oh we will start to make it then! We had to decline because of the time we have to leave and being unsure when we would get the food. For the price they charge to not get anything is not a place I would want to stay again.