Pillow Inn Ubud

The staff was lovely, perfect location close to everything and a couple of free amazing massages.

The staff are excellent. AJ was always friendly, out talking to guests, offering advice and being a genuinely star. The receptionist was helpful; she arranged my Mount Batur walk (AJ waited with me for the 2am pick up so I was not alone) and provided very honest and helpful advice when it came to onward travel, where to go, etc. Additionally, the masseur was lovely. The location is very central and is close to many cafes and restaurants (the free meals offered at the hostel were very good though so you may not wish to go to any), as well as being close to attractions such as the museum, monkey forest, art market, etc. Overall, a pleasant environment to stay. I felt very comfortable and safe here.

I stayed in the dormitory which were quite old and not very well maintained. The beds were comfortable but the bed sheets had marks and stains on them. The shared bathrooms were unclean; one of the showers’ drains was completely black with dirt and hair, and both showers had live spiders and dead moths trapped inside for the full three day stay. After speaking to others who were in the private rooms, it sounds like the private rooms are much better cared for.

Staff behaviour

Bed

De sfeer in het hostel is echt top, leuk om te socializen

De badkamer kon wel netter/schoner

The food was good and the staff was very nice Really good massages

Toilets aren’t very clean. I found dead insects as well, pictures from the property are when it was brand new but now everything is pretty old and not very well taken care of

Best hostel in Indonesia, the staff was so nice, just arrived from Mt Batur they let me checked in early, dinner and breakfast were great as well, beds super comfy, the massage and yoga class is a real plus, would have love to stay longer

Nothing