Hôtel L'Adresse

Hotel molto carino, in centro, in una via pedonale ma con un parcheggio disponibile a pochi minuti. Camera non grandissima ma pulita e confortevole. Molto bella la sala colazione e ben colazione ottima

La doccia con la tenda, che io non amo

L’hôtel est très bien situé, au cœur de la vieille ville et à quelques pas de la très belle Place Plumereau. À la suggestion des hôtes, nous avons stationné la voiture dans le stationnement des Halles. Tout est très propre et décoré avec goût. Le petit-déjeuner a été copieux, avec des produits de qualité et de super bons croissants. Les hôtes sont gentils et très accueillants.

Rien à mentionner

Chambre calme, très bonne literie, personnel accueillant, très bons produits au petit déjeuner. Je recommande cet établissement.

I loved the location. Right in the medieval part of the city, ideal for bars and restaurants. It was a great room. Not the biggest but more than enough.

Ok, it was a 3rd floor room and there was no lift, but I needed the exercise. It was 5 mins walk from a public underground car park.

Room was nice, location was very central

Wow, I don't think I've ever dealt with staff this rude. I messaged them on bookings on January 15th to tell them I was coming with my bike for the Ironman in Tours. I never got a response from them and just assumed it was going to be fine as I've traveled a lot with my bike and never had any issues. When i arrived the lady at reception wasnt mega happy about the bike but I reassured her I didn't need it in my room as I would leave it at the Ironman over night. They closed the reception from 11am until 3pm for some reason which meant I had to come back with my bike to grab my bagpack to drop it all off at the Ironman. When I returned there was a very angry man at reception telling me I cant have the bike here. I explained my situation and told him if they're so against bikes, they should have firstly responded to my message and secondly, have it on their website. I then dropped my bike over night but felt very unwelcome. The next day I asked if I could leave my bike overnight once I've finished the race but got told that reception closes again at 8pm which I tried to be back for but missed by a couple of minutes so ended up having to take my bike into my room. There was nowhere to store it downstairs as they lock all the doors so left me with no option but to take it to the room. This morning I ended up having an argument with the same rude man again at reception about the fact that I had to take it upstairs due to there being no other options. As soon as an other customer walked in, he pretended to be all nice to me. Firstly, maybe read your bookings.com messages to avoid a situation like this ?!(he claimed he never saw them, even though he messaged me on Friday about my check in time) Secondly, put information like this on your website and on bookings. I would have never booked this hotel otherwise.

The staff were very helpful and friendly

It was in the centre of the old town

Didn’t get breakfast but asked for a tea and croissant. When paying was asked to pay full breakfast price off €13.50. I refused and he asked me for €7.50. Total rip off