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7 / 10 Guest Rating

JD POLMAN Hotel

JD POLMAN Hotel & Residence, Phnom Penh, kh

JD POLMAN Hotel - main view

About the Property

Luxurious 5-Star Stay in Phnom Penh

Seasonal Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the well-equipped fitness centre.

Garden Views and Children's Playground: Relax in rooms with garden views and let your kids have a great time at the children's playground.

Convenient Amenities and Services: Benefit from a 24-hour front desk, airport transfers, and free WiFi. Indulge in delicious meals at the on-site restaurant and unwind at the bar.

Experience luxury and comfort at JD POLMAN Hotel. Book now for an unforgettable stay in Phnom Penh.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good17 verified reviews
AI Summary

Guests highly rate the clean facilities and frequently praise the good location.

Categories

Cleanliness8.0
Service6.0
Location7.0
Room Quality7.0
Amenities7.0
Value for Money7.0
Food and Beverage7.0
Overall Experience7.0

Select topics to read reviews

H
hirosethTH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Good"

1.0
Helpful?
R
RobnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Excellent friendly staff and nice facilities"

8.0

Clean room, nice foyer, nice restaurant

Pool was not available for some days

Helpful?
H
Hien Pham MinhvnVN
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Good"

1.0

Facilities and clean, I have to say

I don't understand how this hotel operates. They always make me work with Booking.com for everything. Firstly, this was a business trip, and for some reason, I didn't receive a guest invoice. They said they absolutely couldn't provide one and insisted that Booking.com do it. I also requested a change to the checkout date very early on, but they didn't resolve that and insisted I work with Booking.com. I even sent a support request to Booking.com, but they said they sent the request to the hotel but received no response. I actually contacted the hotel directly and sent many messages, but they ignored me. I know they still read them because my check-in time request was accepted on the first day via message on Booking.com. The hotel doesn't work with people who book through Booking.com. I have to say, they ignore all customer requests.

Helpful?
P
PingpingcnCN
Verified booking
couple
Standard Room
Stayed in Jul 1, 2025

"Exceptional"

10.0
Helpful?
R
RamygbGB
Verified booking
young couple
Standard Room
Stayed in Jan 10, 2025

"Insulting / my wife has her period like any other woman in the world, and then they decide to take away or deposit."

1.0

Insulting / my wife has her period like any other woman in the world, and then they decide to take away or deposit. Injustice an insult to female rights.

Attitude of Stuart

Helpful?
P
PaulkrKR
Verified booking
family with young children
Standard Room
Stayed in Oct 23, 2024

"Wished I had stayed somewhere else as I never once felt welcome here!"

4.0

The swimming pool was fantastic, clean room.

I never felt accepted as a guest at this hotel. I was often asked to pay for things upfront, even though I wanted to settle my entire bill at the end due to colossal overseas charges on my credit card. At dinner, a waitress said no problem, then said I must pay because reception said so, this was really embarrassing and ruined my stay after a hard week of work in Phnom Penh. I raised this twice, lovely staff at the reception, but no action whatsoever, could not seem to contact a manager. Several times I was assured I would get a response - never happened! JUST NEVER FELT WELCOME and for the price I paid, this was not a good deal at all.

Helpful?
J
JaehwanusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 16, 2024

"Nice and clean with kind staff, but smking is allowed on balcony so some smoking smell on lobby"

7.0

Staff

Smoking smell on lobby

Helpful?
M
MujahidcaCA
Verified booking
solo traveller
Standard Room
Stayed in Jun 7, 2024

"This Hotel worth for stay, quite, clean and amazing staff."

9.0

This hotel is wonderful but the only issue is location which is quite far from city center and nightlife areas of tourists.

Only Location.

Helpful?
A
AhmadnlNL
Verified booking
young couple
Standard Room
Stayed in Jun 6, 2024

"10/10 5 star hotel!"

10.0

Everything. Clean and helpful staff.

Too far from the city center.

Helpful?
K
KeithkhKH
Verified booking
review category business travellers
Standard Room
Stayed in Jun 2, 2024

"Pleasant"

6.0
Helpful?
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