Alma Sweet Home

Poor maintenance, only 2 towels were provided for 4 pax. Sharing toilet and it was dirty. It's above shop lot, not suitable for those bringing family. Must pay upfront deposit RM 150 to get keys.

Oner problem and also not retuern back deposit

We kindly request a refund. When we arrived at the hotel, it was fully booked, and we were forced to stay at another hotel. This was a terrible experience, especially as it’s the second time we’ve faced such an issue.

It’s a horrible experience, I arrived at 5 pm with my wife and daughter and I had Ito attend a gathering nearby after checking in. I couldn’t even check in as the place was locked. I had to search for contact number of the operator of so called Alma Sweet Home at a hair salon next to the premises. The men I(2) I spoke to over the phone denied I had made any bookings as they had not been informed neither have they received payment. I had to look for another place at E Red hotel to get my shelter overnight. I am protesting and need my refund ASAP. Failing which I will lodge a report to the authority and Social Media.

Just a bad experience, no security at all in the surrounding. I am also an operator of homestay and have my apartment at Atria, Damansara Jaya registered as a host with Booking.Com before, see how much I charged and facilities I provided😂🥲