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8.3 / 10 Guest Rating

The Cloud Hotel

No. 102, Sintai Road, Zhubei, tw

The Cloud Hotel - main view

About the Property

Luxurious Amenities

Experience ultimate relaxation in our rooms equipped with a massage chair and spa bath. Enjoy modern comforts like a flat-screen TV, electric kettle, and free Wi-Fi access.

Convenient Location

Located just a 3-minute walk from Zhubei Train Station, our hotel offers easy access to nearby attractions like Leofoo Village Theme Park and Hsinchu Industrial Park.

Exceptional Service

Our 24-hour front desk is always ready to assist with luggage storage, laundry services, and bicycle rentals. Enjoy complimentary private parking and self-service laundry facilities during your stay.

Book your stay at The Cloud Hotel now for a memorable and convenient experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform The Cloud Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent738 verified reviews
AI Summary

Guests highly rate the clean and neat rooms and frequently praise the convenient location.

Categories

Cleanliness7.5
Service8.5
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage9.0
Overall Experience8.5

Select topics to read reviews

蔡
蔡twTW
Verified booking
solo_traveller
Standard Room
Stayed in Nov 8, 2025

"竹北地區最佳，早餐好吃有變化，有點心吧！服務態度佳！"

10.0

明亮幹淨舒適

Helpful?
國
國禎twTW
Verified booking
solo_traveller
Standard Room
Stayed in Nov 7, 2025

"Exceptional"

10.0
Helpful?
慧
慧芳twTW
Verified booking
family_with_children
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

9.0
Helpful?
N
NachitwTW
Verified booking
solo_traveller
Standard Room
Stayed in Oct 26, 2025

"Good"

6.0
Helpful?
M
Mu-HsiangusUS
Verified booking
couple
Standard Room
Stayed in Oct 21, 2025

"Very Good"

7.0
Helpful?
Y
YihsuantwTW
Verified booking
family_with_children
Standard Room
Stayed in Oct 15, 2025

"Excellent"

8.0
Helpful?
K
Kun ChentwTW
Verified booking
solo_traveller
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

離車站近

無

Helpful?
明
明軒MingHsuantwTW
Verified booking
solo_traveller
Standard Room
Stayed in Oct 2, 2025

"Very Good"

7.0

位置剛好在竹北火車站旁，交通算是便利

總體來說還好，以性價比來說沒什麼好不滿意的

Helpful?
W
Weichen HuangtwTW
Verified booking
extended_group
Standard Room
Stayed in Sep 19, 2025

"Very Good"

7.0

除了早餐不錯、廁所衛生紙擦不破以外，其他優點要在想想。主要是連續住四天晚上中央空調都會聞到煙味。被強迫吸二手菸感覺不舒服。

Helpful?
秀
秀瓊twTW
Verified booking
solo_traveller
Standard Room
Stayed in Sep 18, 2025

"Good"

3.0

按摩椅、早餐

下午五點才能入住，比起其他飯店已經少了兩個小時，早上10:30會有櫃檯電話叫你記得要退房，沒接到他會直接來敲門，應該是很害怕別人賴著不走，住過這麼多飯店第一次遇到此狀況，建議在入住時可以問房客是否可電話提醒，再者也可提醒超過時間會增加費用，請站在房客的立場想，不要打擾你的客戶！

Helpful?
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