Rock Pad AirBnB

Niente, abbiamo deciso di non fermarci a dormire nonostante avessimo già pagato

Siamo stati spostati ad un altro indirizzo e non quello che si vede qui su booking. Casa fatiscente, molto sporca, quartiere non dei migliori. Nella nostra camera mancavano cuscini e lenzuola, c'era solo un lenzuolo lanciato sul letto come se qualcuno fosse stato lì da poco, nel cestino c'era immondizia di altre persone. L'host non era presente nella casa.

The bed was comfortable and there was a kitchen

It was dirty, which wasn’t an issue for me however, there were mice in our room (or rats we are unsure) that bit through my friends bag to get to her sealed bag of skittles. They knew about this infestation because we saw the mouse trap under the bed. We notified the owner and he didn’t seem to care. We asked if we could change room and he said he was all booked up so we couldn’t , which wasn’t true as there were a few empty rooms on our floor. After we suggested that, he stropped saying that we could check out that day and he could get the room rebooked by someone who wanted it. He said that he would get someone to spray mint in the room to repel the mice but this never happened. We were moved to Lilly Pad which isn’t Rock Pad and doesn’t look like the photos. There was cat food everywhere and although we never saw a cat, we think that one lives there. I am allergic and so would have liked to have been notified before.

This is in a great location. The price cannot be beat. I trusted the managemants security safeguards they had in place for checking in.

The room had a light fixture that was hung from the ceiling, so low. I probably hit my head on it 25 times in the 22 hours I was there. Pick a different light fixture that is not a liability for any guest 5'10", or taller.

Nothing to like here. Stay away.

Host relocated me last-minute to a filthy property (food debris, hair, stained sheets) that didn’t match the listing. Despite timestamped/geolocated photo evidence, Booking.com sided with the host’s false claims and refused a refund. Unethical practices and negligence ruined my trip—avoid this platform

The room was very comfortable in every way: spotless, with a soft mattress, TV and easy access to internet. Even though the house is a bit retired from New Haven downtown. I will certainly be staying here again!!

The area

The nosey Ness they listen on ur conversations on ring

Absolutely only the price.

Everything else. This house should be condemned.

Clean and cosy. Glad you had a bidet in the bathroom.

The floor was a bit sticky

The self-check in process was easy, and smooth just as described in the check in instructions. The location was convenient:)

The room I was assigned was cold