GL Hotel Kluang

Booked a "1" twin bed room, with picture showing "1" bed. However, when check in, was informed we need to top up 30 bucks for a "1" bed room. Then commented that the rooms they listed on Hotel.com are all 2 beds. Way to go to con my money so they can "upgrade" me. Near to amenities but ok not gonna be back next time for sure. Staffs services are mediocre as well.

The room was nice but the price for walk in is way cheaper compared booking through Expedia.

Room too small. Doesn’t worth for value that I paid

hotel is nice. room and bathroom is clean. hot shower is working. aircon is working.

bored

nothing much nearby walking distance but location is good to drive around kluang. safe to leave ur car there too.

Overall good for its location for food and security. Friendly receptionist. Jovial security guard at night and feels safe for the car. Will be good the hotel replaces the old towels and stained bedsheets with new ones or have a check on them for comfort of using before guests check in.

Room is clean. The hotel even provide toothbrush set. However, it is quite noisy as you can hear people talking in the corridor and the sound of water from next door. Ok for short stay.

Good location. Walking distance to food. Private parking with guard from 7pm to 7am. (I booked a room with a private garage but the entry to the garage is via a back lane that doesn't feel safe at night and can be open to ambush. Ended up parking in the open carpark the next day.) Hotel staff is very flexible and helpful. They let us view the rooms before booking and also suggested places we could go. There were some stains on the blanket (it was washed but there some drop of blood stains that could not washed off) and I was uncomfortable. Though housekeeping has closed for the day, they got me a new and clean blanket from a room that was not used for the night.

The room is ok and clean . However , the water always splash out during shower and make the toilet wet and slippery most of the time.