İpek Palas Otel

The only think I liked eas that the bed was clean.

Apart from the bed being clean. Everything else was way below standards.

It was ok and the staff was very good.

The hotel room was so so small

Lassen Teller von Gästen stehen und mein voller Teller nach 2 Minuter Abwesenheit weggeworfen, ich könne ja nochmals nach schöpfen. Unfreundliches Personal und Manager

Sanliurfa is a bustling remote city and you have to expect the best when you arrive, and this hotel welcomed me and the vibrant precinct I found myself in with restaurants nearby that had a bit of my language to help me order. The staff at the hotel were very patient with my basic requests and the breakfast was most appreciated, with a great outlook form the top floor.

Nothing to not like.

It's a nice little hotel with basic amenities, I think they mainly have Turkish guests so they were really attentive to me as a foreigner which was great. Room looked just like the photos. It's a handy location with shops and restaurants around, there are different bus stops nearby but they are not marked very well. The main bus station is about a 15 minute walk, it's no more than 20 minute walk to Balikligol and same for Archeology Museum.

Booking says they offer free transport to the airport but I was informed this was not the case. They drove me to the airport for a modest fee of 30€ which is still cheaper than taxi.

Location was good-room was clean & comfortable-breakfast ok but nothing special.

Staff not friendly or reliable. When we asked to book the free airport shuttle-as described on the website- we were told it cost $30. We were arriving late, so we agreed to pay. I followed up with a couple more emails, including one the day before our arrival, confirming the arrangement. However, no shuttle was present, & when I called the hotel to inquire I was told "No English," and they hung up on me. This left us at the airport with no taxis, and no ride option from Uber or other ride-sharing available. The only way we got in to town was a ride offered by a local tour guide who was picking up a new client at the airport. (Sore Tour/Ridvanderin@hotmail.com). He saw us standing alone and looking desperate. He took pity on & took us to the hotel. When we checked in the clerk initially didn't want to take our credit card-he wanted cash. When we told him we had no Turkish lira, he made a face & processed the card. (This is the reason for the low rating ).