RedDoorz Plus @ Starhomes Olivianville

The place is near my grandparent’s house.

Not much

Location, cleanliness, food. They expected us to pay for breakfast despite the fact that the menu clearly showed blast for guests was free. When questioned we were told didn't apply to booking.com bookings.

T hey over charge us let pay again in hotel after payment in booking com

room is good, aircon is good so slept well and clean too. quite cozy place and price is worth

the staff whom I checked my reservation, and she insisted I only booked 3 rooms which I did booked 4 rooms. I even have to raise my voice for her to check properly. I am so unhappy because we are very tired and want to rest because we are from Tagaytay and we travel there so we expect to check in without hassle but because of negligence, this happened. After I have showed unhappy face then she just realised that yes I booked 4 rooms.

The property is well maintained clean neat as tidy including the pool

We asked for two towels as the humid air was not enough to dry those provided. On departure we were asked to pay 1000 pesos for the extra towels and after discussing it the charge was withdrawn. The left us a little upset as we were not advised of a charge at the time

We like the cozy atmosphere and relaxing environment but still we will not comeback because of our bad experience.

The location is hard to find, the rooms do not have ref, flat iron and no complimentary coffee/tea. We are also disappointed because we were told that we have free breakfast and then afterwards the staff told us that there were no free breakfast… we also settled our bill during our early check-out at 7am (we had to go earlier instead of 12pm checkout because of the graduation of our 3 children), after 13 hrs of leaving the place, we received a call that we need to pay something and it was really inconvenient because we had a very hectic day and shocked to learn about this.

Professional, helpful and extremely friendly. The pool was great , the coffee and food really good

Nothing

The pool is quite warm and private Good parking spaces

Quite old rooms and weak air-conditioning Weak wifi Quite far from center