Spa and Esthetique Suichokan-Female&Adult Only

服務非常細緻。食物好吃之外，份量剛好，種類多之外也不會過撐。

真的太适合女生出来放松度假啦，住了三晚，吃得不错，温泉安静舒服，特别安静，很温馨。下次还会再来！

The onsen, rooms and common spaces are beautifully designed and decorated. Even after two days, I felt incredibly relaxed. There's a private bath which you can reserve for your group. Each day from 3 - 5 pm, there is free afternoon tea with sparkling wine available. Also, from 9 - 10 pm each day, there are snacks, sweets, tea, coffee and a variety of alcohol available for free in the lounge. Netflix is available. The staff are very accommodating and respectful.

Everything was perfect.

I was very satisfied with the full range of services offered in this cozy facility. The beautifully presented meals, the professional and friendly front desk staff, the well-trained service team, and the spa facilities were all excellent. Highly recommended for solo travelers in need of a refreshing getaway.

Nope

The room was comfortable and large. The staff explained in detail the facilities of this hotel. Free cakes and snacks available in happy hours. Round-the-clock free drinks were also available in the lobby. I particularly appreciated the delicious dinner and breakfast provided. Very yummy! I arrived at Joshankei at 1230 by the free shuttle bus. We were brought to another hotel [第一寶亭留翠山亭] of the same group to enjoy the free drinks, message chairs, reading room in the lounge area. Our luggage was stored in this hotel until another shuttle van brought us to Suichokan right before 3pm. It was easy and relaxing to spend those 2 hours.

It will be perfect if bathroom is available in the guest room.

Quiet and relaxing, very spacious room

No staff around for checkout, waited for 30 mins

Everything. The staff were incredible. The baths were fantastic, I especially liked the outdoor one. The food was amazing and there were lots of snacks available at set times and teas and coffees available 24/7 on both floors. I also booked a private bath and the hot marble (?) floor 'bed' for no extra cost. Excellent location for getting to the free foot baths/shrines/parks/bridge. When you check in you can choose a small colour canvas to customise your room and you get to pick from four different types of sampoos etc. I find Japan does really cover the small details like these well in hotels, but this place went the extra mile. It is incredible value for money and I recommend half board as well as the meals were delicious. Dining at dinner felt like a special event (in comfy Yukata). The app said communal bathroom, but it means communal shower rooms (in the baths). You get your own fancy Japanese toilet. They also run a free shuttle bus from Sapporo and back. I really liked that it was a females only.. Sorry if there are any spelling errors, I got nail extensions in Tokyo and I'm not used to them yet.

I'd originally written absolutely nothing, but actually there is a bit in the policy that says you have to reconfirm at least 3 days before you arrive. I booked it 2 days before I arrived. I don't have a Japanese SIM so I couldn't call. I didn't receive a response to my messages or email. So I couldn't book on the shuttle bus through (meant to be requested in the special request box at time of booking) and was worried I would get here and have no room. Hotels.com tried to call but no answer. I did put a check in time request on the app in the end and received a confirmation message saying they'd expect me at that time. Don't let this put you off though, just read the policy better than I did and put your estimated time of arrival in the app to get confirmation and request the shuttle bus at time of booking as per the policy.