Beppu onsen Resort Stay Spa Tsurumi

Huge rooms with comfortable beds. Nice cafeteria on 2nd floor for eating. Laundry includes detergent but budget extra time for drying clothes because the combo unit doesn’t dry fast. The rooftop bath is amazing. It overlooks the city and ocean. Plenty of free parking. Quick drive to Hells of Beppu. Not far to get to downtown either.

Wonderful facilities but there really isn’t anything to walk to nearby. I do not recommend staying here unless you have a car like us.

It was clean. The bed was comfortable.

Steep stairs from the parking lot. It was hard to carry some heavy luggage up to the room. No elevator access from outside parking lot. The rest room was so tiny and my knee was touching the wall. The roof top hot spring was so small and crowded. The temperature of hot water was so low and I could not stay for even five minutes. I felt so cold with a strong wind. I did not know how to contact with the hotel staff in order to fix this issue like a checking in tablet error due to the contactless policy. The mini kitchen in the room was useless. The vending machine area had a note with security camera to let us know that they were watching the guests for not taking the plates or extra utensils, etc……..It was a total disappointment and it was not worth to the price. I could stay at the better hotel with similar price. Never again.

Parking next to the entrance to our room, spacious room, open air bath, common space with vending machines (drinks, snacks, cup noodles), new and modern design.

Location, no utensils or plates in the kitchen, very small toilet room.