Hacienda en Primavera, descanso Familiar total

Close to the airport close the the bus depot close to the super market the pharmacy ,gated community !! Clean neighborhood

Front of the property very dilapidated front door , front surroundings very dirty some bushes in the front need to be cut down not enough space for a small car I rented , I was never able to talk to the stuff they left the key in a front plant by the front door in 8 days that I was there I was never able to take a warm shower in the master bedroom no hot water , also the property has bed bugs , I paid 1200 dollars for it way too expensive place has not been kept , bookings.com needs to stop promoting this vacation property at least the master bedroom is infested with bed bugs

The property was close to the airport which is the main reason we booked it. The pool was also nice and a good size. We were driving a minivan and the drive was a good size to accommodate it. It was also a secure complex which made us feel safe while there.

Firstly, the property was difficult to find, the address we had been given did not lead to the property, we had to phone several times to work out how to find it. The owner was very responsive to our calls and did manage to direct us there. Once at the property, we were greeted by a quirky house, which would have been fine, had it been clean. A lot of the decor is quite outdated but again, we could have gotten past this. It felt like someone had just been staying in the house and had left quickly due to our last minute booking (booked the day before). There was rubbish left in the bins, dust and hair on the stairs and the table was dirty. There was washing in the washing machine and dryer and dirty towels were left hanging on rails and behind doors as if recently used. We had to use our beach towels while there as we didn’t want to touch any of them. The bedding made us extremely uncomfortable. There were marks and hairs left on pillows and sheets, which again made us think they had very recently been used and not cleaned. We would not have been able to sleep comfortably on them so had to wash all the bedding ourselves before we could sleep that evening. Thankfully we were only there for one night. There was a strong musty smell in the bathrooms and especially in the downstairs bathroom and adjoining bunk bed room (thankfully we didn’t need to use this one for our stay).

Beautiful accommodations, very friendly environment, everything you needed was supplied for you. Highly recommend

Beautiful, clean, great facilities

One room didn’t have AC and owner didn’t respond when I asked if it could be repaired! I’d give this beautiful home the best review possible except for advertising AC but not providing it in all rooms and not even responding about its repair. Previous reviews this summer show this has been an issue. If the AC is repaired, I could highly recommend this property. If not I will advise others to stay somewhere else!