York House Lisboa Hotel

Nuestra estancia fue excelente de principio a fin. La ubicación del hotel es perfecta, en una zona tranquila pero muy bien comunicada, ideal para recorrer Lisboa. La atención del personal fue impecable: siempre amables, atentos y dispuestos a ayudar en todo momento. Nos hizo mucha ilusión encontrar entre el personal a Marian, un compatriota nuestro. Su cercanía, amabilidad y trato hicieron que nos sintiéramos aún más como en casa. Pero, sin duda, lo mejor fue la habitación. Simplemente espectacular: amplia, preciosa, muy cómoda y cuidada hasta el último detalle. Superó por completo nuestras expectativas. Sin duda, volveríamos a alojarnos aquí y lo recomendamos al 100 %. ¡Una experiencia fantástica!

Good transport links with numerous bus and tram options near the hotel. The room was very comfortable and had a safe, fridge and coffee machine. Breakfast had a good range of vegetarian options.

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Beautiful charismatic building in a nice area. I felt safe walking around on my own and there were plenty of good little restaurants within walking distance. A very nice, clean and comfortable room with good air con. I loved the terrace . It was a very nice place to have breakfast or to come back to at the end of the day have a quiet drink and read. The staff were friendly , polite and very helpful.

My only issue was that it was difficult to make a good cup of tea. There was only a coffee machine in the room. However, when I asked at reception for a kettle, I was given one – thank you so much, I am glad I asked. But no access to good tea at breakfast. Mostly herbal tea bags and a jug of not very hot water.

Beautiful courtyard, very friendly staff.....dudnt have breakfast this time but have stayed before and it was lovely.

the hotel was tired and and dreary, two flights of stairs to reach reception dragging heavy suitcases The photos do not reflect the hotel it was not at all like the images on Booking.com

Location, hotel was not like the photos. Impossible to speak to anyone at Booking.com so I emailed however no one answered. I am looking for refund as I was mis-sold this hotel as not like the photos on Booking.com