Beachside Luxury - Laingholm Holiday Apartment

A nice location .

Unfortunately our stay go off to a bad start and did not improve. The entry instructions are completely incorrect and make no sense. We missed part of a function while trying to access the property. Poor cell coverage meant calls to get help kept dropping out. Luxury should be removed from the title for the price paid. A nylon backed heavy duvet with no top sheet not good on a hot summers night. There was no iron despite, listing one. (not helpful when off to a wedding). The manager suggested we drive to a Warehouse to buy one and he would reimburse. ??!! Our property remained unlocked as when we finally located the lock box there was no key in it. Totally overpriced for the lack of basic luxury items. Bathmat, facecloth, dishwasher etc. A very tatty information sheet in the kitchen and the managers phone number had the last 3 numbers blacked out! For $750 a night this was a frustrating experience.

The location was quite lovely. it has potential to be great. Such a shame

Owner entered property to "fix" our concerns!!! (felt very intimidated especially when it was suggested that we could leave imediatly if we were unhappy) No hot tub No access to pool or tennis court or beach (instructions were to "book a time slot" with owner but owner admitted that the number provided wasn't even his as he was away for business often and didn't want to be bothered by house guests) Dog was roaming Instructions to enter door of accommodation was not where it was stated Heat pump was leaking water all night long Bbq was unusable Property hadn't been unused for some time and had dirty dishes (instructions were very clear that we were to leave everything clean and put away upon leaving) No dishwasher

location was amazing and house was stunning

That's there wasn't a good description of where the lock box was located