Lovely City Centre Room

Very small, stuffy room without a private shower or toilet. A small window overlooking a wide gutter filled with garbage bags, old clothes, and nitrous oxide canisters. The metal springs of the mattress were clearly noticeable when lying down and were genuinely painful. One towel for two people. The free Wi-Fi did not work. What was particularly frustrating was that we were unable to get in touch with the host regarding luggage that had disappeared from our room. Cheap compared to other accommodations, but you basically get nothing. This should not be offered through Booking.com.

Nothing

Rat holes in door, people’s belongings thrown out of the window, bed stunk of dogs! Drug needles found in the morning at entrance to flat! Noisy and worst location

Urine on the toilet seat Scruffy room with staines the walls and carpets Rubbish on the balcony visible through the window

I didn’t

The way staff came knocking on my door even tho it wasn’t time to check out telling me I had to go

Nothing. Couldn't even access room. Still arguing about getting a full refund.

Everything. Communal hallway stank of skunk , carpets dirty and black mould on walls. Cheap key broke in one door and another key got stuck in room lock which was hanging off the wall. Phoned and messaged them, never got a reply. I didn't feel.safe. Its not in a city centre location. They've refused a refund and disputing with booking.com AVOID.

The fact I had an electric fire in room that's it

The windows was lose very poor condition. Heating not on middle of winter , didn't feel safe . Lots of litter outside window , carpets were absolutely awful very stained, radiator leaked a over the floor. Can't get a refund not from even one night out of three . Very loud at times. The free Internet did not work at all . Even after I messaged the replied with read the above lol , which was the instructions for Internet, obviously I did that but it didn't work , no staff came and seen me or tried to help . The walls had stains all down them that needed wiping away , I got a tummy bug from this place ended up leaving after two nights out of three . Absolutely shocking the carpet in my room was disgusting. Very dissapointed with this stay.