la casetta di Giulietta

Location was good and apartment was clean.

No air conditioning in the unit upon my arrival. When I inquired about it, I was told that the air conditioning broke the day prior and they couldn't find anyone to fix it. They indicated that they would bring the air conditioning when they were able to get it repaired. My stay was only for 2 nights and the temperature was in excess of 90 fahrenheit or 34 celsius. When I told them this was unsatifactory they advised that I could open the window and turn on the 2 foot tall fan which did little to combat the heat. I complained to Booking.com and they tried to contact the host but were unsuccessful. I wasted hours waiting on a resolution as the host was not responsive. I contacted the host myself and asked for a refund. He refused. The host finally indicated he'd bring the air conditioner later that evening with no explanation as to how the unit was fixed as I was previously told no one was available for the repair. I didn't know if I was getting an air conditioner that didn't properly work or what. I finally to took matters into my own hands and booked a hotel as I couldn't sleep in the heat with my health. While I was at dinner (after 8:30p), the host called me to ask if he could enter the unit to bring the air conditioner. This matter could have been handled so much better if he would have clearly communicated with me. As such, I can't recommend this host.

Comodo al centro e zona tranquilla

El apartamento está muy bien situado, cerca tanto de la estación de tren como del centro. Limpio, amplio para una o dos personas. Tiene lavadora, la cual usé. Muchas gracias por el agua y el huevo de Pascua!

Nada

La posizione e la pulizia

Letti non comodissimi ma comunque accettabili

Sehr saubere Unterkunft in Fussdistanz zum Zentrum mit einem netten Kaffe im gleichen Gebäude.

Posto vicino al centro, più vicina alla stazione, ma zona silenziosa e tranquilla. Appartamento piccolino ma pulito e ben riscaldato.