Summit Mall Stone Hotel

The location of this hotel was the best. The rooms are a little bit tiny but i guess that this is normal in Darjeeling.

The brakfast is a little bit poor equipped and as almost normal, you can't get a fresh coffee anywhere. On the other hand, Darjeeling is famous for it's tea, not coffee 😁

Quality. Service and facility. Good food

Rooms were compact. Could have larger

Location

Nothing

The cleanliness of the sheets and towels and lovely staff.

The hotel location and surroundings— too congested.

The hotel was clean although all 4 people in our group got gastro while there.

The staff tried their best but appeared hamstrung by policies that prevented assistance with organising taxis and the like. The hotel is on a very busy street with traffic noise from cars and trucks all night readily audible from our rooms on the first floor. When the hotel staff were told this they just said it was tourist season and shrugged. We had a battle to get towels and toilet paper, something to do with the laundry being late. So we either didn't have towels or toilet paper or both! Coffee in the restaurant was only bad instant and the breakfast woeful so despite it being in the price we went elsewhere. On the price, it was very expensive for both the accomdation and service offered.

Room was close to the lobby so could hear the lobby music quite loudly. Beds were pretty hard.