Hotel Villa Hakuba by HHG

Great location. Nice and clean. The shuttle bus and the drivers were super friendly and awesome.

Most things were great. We were in the cabin and got forgotten on most days and had to ask for towel changes and toilet paper restock.

location is great, bar staff are great

Great location, really helpful staff throughout. Our booked accommodation was unfortunately having plumbing issues but we were upgraded to a bigger apartment which was very thoughtful.

To be honest, the daily cleaning of rooms was a bit lacklustre (e.g. no sheet change in 8 days), often not cleaned for several days. Probably needs to be listed as serviced apartment rather than hotel hotel in that regards

victor at the front desk could not have been more helpful if he tried, each and everyone of the shuttle drivers we also helpful and pleasant

location

fantastic location, easy walk to the Sakka quad, ski hire shop across the road, a free shuttle to take you to shops and bus stop. A great 3 bedroom apartment for our family of five.

our room was a bit noisy being right next to the bar - the door was very thin so noise from people in the corridor and bar came in easily, however the band finished at 9pm each night so it wasn’t a big problem.

Great location. At the foot of Sakka slope, a 5 mins walk to Central Snow Hakuba to rent your gears, convenient pub for lunch and dinner. Helpful staff that went all out, from receptionists to drivers.

Many staff were new so their knowledge wasn't great. Only have assess to one Happo One Slope, have to cab to other places. Bathroom was incredibly small I must add