Á Citadelle de Caroline

Nu a avut ce să ne placă pentru că gazdă nu a mai răspuns la telefon în ziua cazării. Abia după ce am discutat cu booking, gazda ne.a transmis că nu poate onora rezervarea. Un gest total neprofesionist. Nu recomand această locație din cauza gazdei.

Location was great. Walking to the citadelle, the park and the boulevard without worrying about traffic.

We stayed 9 days. This apartment is a complete disappointment. It is not at all as it is presented in the photos. The pictures may look nice, but in reality, the place is unkempt, dirty, and poorly equipped. There were hairs everywhere, flies in the bathroom, dirty walls with exposed outlets (which is very unsafe for children), and old, filthy carpets. Towels not fresh; had to wash them all to get rid of the damp smell. Cupboard doors resting on books. Additionally, numerous clocks, lamps, and lanterns didn’t work and were nowhere near a plug. The decor included a lot of art and fake plants, both covered in dust. The wood burner and stove fan were also non-functional. There was no microwave, oven, or toaster, and no recycling bins were provided. We encountered dirty, greasy dishes; when my sister-in-law’s family came over for dinner, we had to wash the plates before we could use them. There was no dining table, only a small cooking table in the kitchen. The recycling was left behind, and the host was still cleaning when we checked in. There were no hangers or hooks available, nor any ironing facilities. Initially, the washing facilities were locked and unavailable, which was a major reason we chose this apartment. When we requested access, we found them in a poor, cluttered, and dirty state on the balcony, with a leaking boiler. This place feels very unloved, clearly a transient accommodation where guests tolerate the conditions. It seems the host overlooks many issues and gets away with it. The host requested payment in cash to avoid taxes for the government, her bank, and the platform. She appears to have little to no understanding of the security that the platform provides to clients. When discussing this, she called me a problematic client. Overall, the apartment is overpriced, dirty, and not as advertised. We didn't find an alternative due to time constraints and the likelihood of no payment return.

Great Location, Property and Host

nothing

It's a nice apartment next to a beautiful citadel.

Landlord is very busy so better to call upon arrival then send a message. But a great person.

The accommodation almost felt like home, it's very cozy and well equipped. From the balcony you have a nice view across the citadel. It's located so close to the historic city centre that it is the perfect place to start exploring the city from