Via Dark Inn - Nr Golkonda Fort

Nothing

Everything. It felt like this hotel runs on a chaotic system. First, they confirmed my reservation and asked me to make the payment, sending me the payment details via a message from Booking.com. I made the payment and checked into the hotel. After check-in, I suddenly received an email stating that my reservation had been canceled. Since it was canceled, they asked me to pay again, or I would need to vacate the room. When I asked about the initial payment, they said it would be refunded within seven business days. However, I still haven’t received my money. When I tried calling their customer service, they constantly cut the line and never responded. There’s no reply from their customer email either, and Booking.com’s customer care hasn’t provided a proper solution.

THE ROOMS WERE FULLY BOOKED! They Overbooked the place, resulting in Not getting the place even after the reservation was made a week ago! Had to look for alternative place.

Na

Room were untidy, messy, foul smelling, used Linens were provided, staff said the linens were provided from the laundry like that only, cockroaches n flies all around, We checked in late night around 1 am, staff said u want u can cancel ur booking this is the room we can offer, after viewing 4 different rooms we got this room(photos attached) , this condition of the room is better than other rooms. Hope u think twice before booking it. N top of the all, was not interested in commenting but received a call after three days asking u share the booking Id , we will rate on ur behalf n shall refund u 50% of booking fees. What's all this.. The guys ne is Srinivas T.