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9.2 / 10 Guest Rating

High Garden Grand Hotel

103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110, Mazatlán, MX

High Garden Grand Hotel - main view

About the Property

Recreational Amenities:
Indulge in fun at the outdoor pool and waterslide for a refreshing experience.

Dining and Drinking:
Choose from 2 restaurants and unwind with a drink from the poolside bar or 2 bars/lounges.

Room Features:
Relax in one of the 150 air-conditioned rooms with flat-screen TVs and free Wi-Fi.

Book now to experience the perfect blend of relaxation and excitement at High Garden Grand Hotel.

Facilities & Amenities

Front entrance ramp
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property
Waterslide
Snack bar/deli
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional142 verified reviews
AI Summary

Guests highly rate the location and frequently praise the amenities.

Categories

Cleanliness8.6
Service9.6
Location10.0
Room Quality9.1
Amenities9.6
Value for Money9.6
Food and Beverage7.1
Overall Experience10.0

Select topics to read reviews

M
Marco Antonio
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Good"

6.0

Pues el no contar con restaurante activo la alberca deben poner cuidado uno se puede cortar con todos esos azulejos rotos

Helpful?
A
Angel Yonathan
Verified booking
family
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Muy bonito y tranquilo el hotel. Linda la alberca y los juegos acuáticos para niños. Acceso fácil y cercano al malecón .

Helpful?
J
JORGE ALBERTO
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Excellent"

8.0

La habitación esta muy descuidada que da el aspecto de suciedad, sobre todo en el baño las paredes estan muy manchadas como si nunca limpiaran

Helpful?
K
Kitzia
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Excellent"

8.0

Bien

Helpful?
A
Arnan
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Good"

2.0

Totally not worth the money.

Helpful?
C
Carlos F
Verified booking
Standard Room
Stayed in Aug 29, 2025

"Horrible customer service"

6.0

The front desk offered horrible customer service. They were rude, not friendly, and they were also questioning every time I walked in in fact, they never gave me a bracelet, but when my guest walked in with me, they demanded that we show our bracelet and I told him I was never given a bracelet. The hotel was not booked and they gave me a room on the third floor when I requested a high room and they told me that they didn’t have enough personnel to clean the room so that’s why I was getting a room on the third floor. I will never stay here ever again.

Helpful?
O
Ofelia margarita
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Buena opción "

10.0

Buena opción , céntrico y ambiente familiar.

Helpful?
E
Eliud Alberto
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

Chido

Helpful?
M
María Inés
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Todo bien

Helpful?
E
Erick
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Perfecto todo

Helpful?