The Jacks Hilltop Resort Kodaikanal

The property has a wide terrace on the first floor with a good view across the valley and with chairs for visitors to use

The property has a kitchen located in a temporary tent shelter which could provide basic breakfast only. Being isolated from any other restaurant or facility, guests have to rely on food courier phone-in services, which were not up to the quality and hygiene standards expected by guests who are paying room rent in excess of ₹ 4000 p.d.

They forcefully sold the room I booked and offered me a low grade room. Where they got more money they went there.

Nothing at all.

Rooms are comfortable preferably for 2 adults. The resort is on top of hill so you will get nice view.

We need to give pre-order for food- whether it is breakfast, lunch or dinner. However arrangements are there for Tea and biscuits

Good Rooms and Services

Need to improve in food items,

Good room and ambience.

Road and the reach to it

The staff was well mannered.

We paid tariff for a star rated property and got an ordinary lodge. The room we got was too small. Washroom cleanliness could be improved. Water from the basis was running on the floor. Breakfast was terrible. Never select room with breakfast option. Take food from outside. The so called complimentary breakfast did not include tea/cofee and they charged even for that at a rate equal to premium hotels.