Paradero Todos Santos - Exclusive experiences included

Design. Kitchen. Good organization.

Good hiking with the guide Good food

Room is so so .. No gym, small pool, construction environment, inefficient staff

The property is stunning, the plants and the position!

Unfortunately many things which - as a frequent traveler- are missing. Rooms don’t have a fridge nor a kettle for coffee or tea. Not accepted from a location so secluded and for their rates. One should be able to have a drink in the room or a morning warm tea without going to the main bar which by the way closes at 10 pm. The turn down service just unfold the bed, no little touches of personalisation on this moment: no slippers arranged near the bed, a chcolate, a cookie or simple a good night note) For this price generally these are the details which come with that. Poor attention from the concierge app. I asked to organise a small candle for my friend bday during our last dinner at the venue. Nothing was arranged if not when we went to pay our check out bill and then the guy at the reception realised about my request ( by reading it on the pc). The concierge app wrote me -before dinner- that they were going to look into that, “ give us a few minutes” they said…. In smaller hotels all around the world the birthday of guests is always remembered by the details on the passports. On such a high category hotel I would expect this level of attention. - Racks in the rooms are not practical and not enough for a 4 days staying. - no snacks for pool drinks- only proper pool food menu. No chips/ nuts/ nibbles. Is someone doesn’t want to eat but drink only, some nibbles would be expected. -not to mention the small flies and flies during the day but this is an overall issue we found also on other restaurants during the day ( at night they disappear) Overall we found the property to be beautiful but for an hotel on this category, there are many missing points, as a client you don’t feel special.

Todo. Fue increible! Lo mejor fue el staff. Hugo el mixologist y Jose el chef increibles realmente un lujo de experiencia.

The staff was extremely accommodating. The Michelin star food was excellent. It was extremely peaceful. There were activities planned if you chose to take advantage. I was happy to have a car, as the property was out of town. It was nice to be able to drive into Todos Santos to enjoy the restaurants, beach and shopping.