Ally Beach Boutique Hotel Hoian

Ottima posizione di fronte al mare, ottima accoglienza, camere spaziose e molto pulite

Nulla

Nice big room, nice pool.

Breakfast was disappointing.

Friendly staff willing to support on the issues.

In my 2 night stay, i had 3 rooms. First one had more than 20 ants on the walls. Dirty and uncleaned floors, specially behind the cabinet where the ants were coming from. After complaining i got a other room, ofcourse now more alert for the dirt i noticed the same unclean floors with hairs from other people still there. The bathroom had mold, and damaged shower. I requested to cancel my second night but was offered a room upgrade. Like mentioned the staff was super friendly and helpfull. But the damage for me was already done. The room upgrade was luckily alot more clean and i agreed to stay the second night. Unfortunately it didn't stay with that. The beach bar also was not good. I went to order a drink and had to wait more then 15 minutes for a beer. Which i had to remind them i ordered. They also brought me a different beer from what i ordered. I dont know how this hotel got a 4 star rating but its closer to 2 stars. Dont recommended this stay, it was my worste hotel experience in Vietnam. The only good thing is the staff being friendly and supportive on trying to fix the issues.

Bardzo wygodny i czysty hotel, niezwykle blisko plaży, przy ulicy, ale mało uczęszczanej. Miła obsługa. Usługa prania na życzenie. Wypożyczalnia skuterów obok.

Close to the beach

The room wasn't cleaned properly, didn't clean bathroom just left fresh towels, beds were not made properly, the flooring wasn't swept and cleaned, the cleaning of the rooms very below hotel standards unfortunately, shame as the hotel is lovely. Breakfast the staff didn't clean and set tables. We had to find cutlery and ask for assistance when staff were standing around doing nothing was very frustrating.

L'Aceuil, le calme

Malgré de nombreuses choses manque de choix pour les petits déjeuner européens (le sucré) pas de grâce matinée ,a 10h c'est terminé

Comfortable

Distance from shopping areas

Breakfast selection provided was okay. Staff all very friendly, busy and doing a good job.

My first room assigned me had a peculiar smell. Which was immediately awful. I thought the Air Conditiong unit would clear it. After 1 hr. It was worse. I went to reception to ask to change rooms, it was not possible as the hotel was full (approximately 60 rooms). I said I'd have to leave, and will require a cash refund in the morning and that I could not stay there. I determined that the smell was being caused by the air-conditioning unit. Yes, that bad. In the morning after breakfast I returned to reception to ask about a refund and me leaving. Now, at 12:00 midday a change of rooms would be available. Different room was okay..... until night time..... the bed bugs started biting me..... The Gym needs a lock on the door. Dangerous. The stench coming off the carpet floor tiles is toxic. Rendering the room unusable. I did mention it to reception, they seemed unaware. A cleaning team were sent. They presumably did what they could and also opened 2 windows. I did not use the Gym during my stay at all, it probably would have been harmful to my health. Seriously! The Gym was why I chose to stay at this hotel over others. Big mistake.