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8 / 10 Guest Rating

Hotel Colonial Playa del Carmen

Avenida 20 entre 2 y 4 Centro, Playa del Carmen, mx

Hotel Colonial Playa del Carmen - main view

About the Property

Convenient Location
Hotel Colonial Playa del Carmen is centrally located, just a short distance from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable Amenities
Enjoy a relaxing stay with air-conditioned rooms, free WiFi, and an outdoor swimming pool. Each room features a private bathroom, desk, flat-screen TV, and complimentary toiletries.

Helpful Services
The hotel offers a helpful reception that can assist with area information, ensuring you make the most of your visit to Playa del Carmen.

Experience the convenience and comfort of Hotel Colonial Playa del Carmen. Book now for an unforgettable stay in Playa del Carmen.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. An official ID must be physically presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room with Two Double Beds - Photo 1
Standard Double Room with Two Double Beds - Photo 2
Standard Double Room with Two Double Beds - Photo 3
Standard Double Room with Two Double Beds - Photo 4
Standard Double Room with Two Double Beds - Photo 5
Standard Double Room with Two Double Beds - Photo 6
Standard Double Room with Two Double Beds - Photo 7
Standard Double Room with Two Double Beds - Photo 8
Standard Double Room with Two Double Beds - Photo 9
Standard Double Room with Two Double Beds - Photo 10
Standard Double Room with Two Double Beds - Photo 11
Standard Double Room with Two Double Beds - Photo 12
Standard Double Room with Two Double Beds - Photo 13
Standard Double Room with Two Double Beds - Photo 14
Standard Double Room with Two Double Beds - Photo 15
1/15

Standard Double Room with Two Double Beds

The spacious twin room features air conditioning, as well as a private bathroom boasting a shower. This twin room provides a flat-screen TV with satellite channels. The unit has 2 beds.

40 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Double Room with Two Double Beds

Non-refundable
Room Only
20% OFF$44.57

$35.66

Includes taxes & fees

Standard Double Room with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$87

$69.6

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
Standard King Room - Photo 7
Standard King Room - Photo 8
Standard King Room - Photo 9
Standard King Room - Photo 10
Standard King Room - Photo 11
Standard King Room - Photo 12
1/12

Standard King Room

The spacious double room offers air conditioning, as well as a private bathroom featuring a shower. This double room features a flat-screen TV with satellite channels. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Standard King Room

Non-refundable
Room Only
20% OFF$44.57

$35.66

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$87

$69.6

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
Deluxe Double Room - Photo 9
Deluxe Double Room - Photo 10
1/10

Deluxe Double Room

The spacious double room features air conditioning, as well as a private bathroom boasting a shower. This double room offers a flat-screen TV with satellite channels. The unit has 1 bed.

35 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Deluxe Double Room

Non-refundable
Room Only
20% OFF$49.04

$39.23

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$92.09

$73.67

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

The spacious double room offers air conditioning, as well as a private bathroom featuring a shower. This double room provides a flat-screen TV with satellite channels. The unit offers 2 beds.

35 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Deluxe Room

Non-refundable
Room Only
20% OFF$51.75

$41.4

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$92.09

$73.67

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
Junior Suite - Photo 11
Junior Suite - Photo 12
Junior Suite - Photo 13
Junior Suite - Photo 14
Junior Suite - Photo 15
Junior Suite - Photo 16
Junior Suite - Photo 17
Junior Suite - Photo 18
Junior Suite - Photo 19
Junior Suite - Photo 20
1/20

Junior Suite

This air-conditioned suite includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

45 sqm
Sleeps 3
3 Twin bed (90-130 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Junior Suite

Non-refundable
Room Only
20% OFF$61.06

$48.85

Includes taxes & fees

Junior Suite

Non-refundable
Breakfast Included
20% OFF$105.85

$84.68

Includes taxes & fees
Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
Double Room - Photo 10
Double Room - Photo 11
Double Room - Photo 12
Double Room - Photo 13
1/13

Double Room

The spacious double room features air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.

30 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Double Room

Non-refundable
Room Only
20% OFF$40.56

$32.45

Includes taxes & fees

Double Room

Non-refundable
Breakfast Included
20% OFF$82.4

$65.92

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
1/5

Deluxe King Room

The spacious double room features air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.

35 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Deluxe King Room

Non-refundable
Room Only
20% OFF$56.08

$44.86

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$92.09

$73.67

Includes taxes & fees

Guest Reviews

8
Excellent1989 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness6.6
Service9.1
Location9.2
Room Quality7.6
Amenities7.1
Value for Money8.1
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

S
SanchezitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
R
RubimxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"HOTEL NO RECOMENDABLE"

1.0

EN LA HABITACIÓN LAS CAMAS ESTABAN SUPER INCOMODAS, PARA TODOS TIENES QUE AVISAR, ES DECIR: SI OCUPAS QUE TE LIMPIEN EL CUARTO, LO CUAL NUNCA CAMBIARON SABANAS, NO HABÍA COMIDA EN EL RESTAURANT Y LO OFRECEN EN LA RESERVA

LA HABITACIÓN SUCIA, SIN CAMBIOS DE SABANA, EN LA ALBERCA NO SE PUEDE PASAR, SOLO CUENTAN CON 4 CAMASTROS, NO HAY COMIDA, NO PUEDEN METER COMIDA, LOS AIRES ACONDICIONADOS VIEJOS, HUELEN A HUMEDAD

Helpful?
M
MadalenesES
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"Good"

6.0
Helpful?
D
DulcemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good"

6.0
Helpful?
V
Villalobos GonzalezarAR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0

La ubicación las instalaciones cómodo estuvimos en sector nuevo

Que le faltaba axesorios al baño. Cortina en la ducha...

Helpful?
M
MarisaarAR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Good"

6.0

La habitación , camas bien. la ubicación.

esta en obra. La ducha bastante vieja. El desayuno es un bar al lado. No hay opción.

Helpful?
R
RdzmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

En general es un buen lugar para hospedarse

.

Helpful?
G
GurminderusUS
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Worth the stay if you’re looking for something affordable, close to attractions. Safe location."

8.0

Affordable clean and close to attractions restaurants etc.

Bathroom toilet pressure.

Helpful?
J
JessicamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"Good"

6.0

La ubicación es muy buena, cerca de los puntos turísticos, en cuanto a la piscina, los horarios son muy accesibles ya que se puede utilizar hasta las 10 pm.

Las habitaciones no estaban muy limpias, aunque el hotel esta en remodelación, las instalaciones se ven muy descuidadas.

Helpful?
J
Juan SebastiancoCO
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Todo muy bien!"

10.0

Todo muy bien por el precio, muy buena ubicación y comodidades del hotel.

La piscina estaba un poco sucia pero fue entendible dado por la construcción que están realizando.

Helpful?