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8 / 10 Guest Rating

Hotel Colonial Playa del Carmen

Avenida 20 entre 2 y 4 Centro, Playa del Carmen, mx

Hotel Colonial Playa del Carmen - main view

About the Property

Convenient Location
Hotel Colonial Playa del Carmen is centrally located, just a short distance from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable Amenities
Enjoy a relaxing stay with air-conditioned rooms, free WiFi, and an outdoor swimming pool. Each room features a private bathroom, desk, flat-screen TV, and complimentary toiletries.

Helpful Services
The hotel offers a helpful reception that can assist with area information, ensuring you make the most of your visit to Playa del Carmen.

Experience the convenience and comfort of Hotel Colonial Playa del Carmen. Book now for an unforgettable stay in Playa del Carmen.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Lift / Elevator
Luggage storage
Airport shuttle
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. An official ID must be physically presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
Deluxe Double Room - Photo 9
Deluxe Double Room - Photo 10
1/10

Deluxe Double Room

The spacious double room features air conditioning, as well as a private bathroom boasting a shower. This double room offers a flat-screen TV with satellite channels. The unit has 1 bed.

35 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Deluxe Double Room

Non-refundable
Room Only
20% OFF$51.79

$41.43

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

The spacious double room offers air conditioning, as well as a private bathroom featuring a shower. This double room provides a flat-screen TV with satellite channels. The unit offers 2 beds.

35 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Deluxe Room

Non-refundable
Room Only
20% OFF$51.79

$41.43

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
Junior Suite - Photo 11
Junior Suite - Photo 12
Junior Suite - Photo 13
Junior Suite - Photo 14
Junior Suite - Photo 15
Junior Suite - Photo 16
Junior Suite - Photo 17
Junior Suite - Photo 18
Junior Suite - Photo 19
Junior Suite - Photo 20
1/20

Junior Suite

This air-conditioned suite includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

45 sqm
Sleeps 3
3 Twin bed (90-130 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Junior Suite

Non-refundable
Room Only
20% OFF$64.49

$51.59

Includes taxes & fees
Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
Double Room - Photo 10
Double Room - Photo 11
Double Room - Photo 12
Double Room - Photo 13
1/13

Double Room

The spacious double room features air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.

30 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskFan

Standard Double Room

Non-refundable
Room Only
20% OFF$47.07

$37.66

Includes taxes & fees

Guest Reviews

8
Excellent2005 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness6.6
Service9.1
Location9.2
Room Quality7.6
Amenities7.1
Value for Money8.1
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

M
MedardomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?
M
Mari CarmenmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 23, 2026

"Buena atención y precio"

9.0

Ubicación y precio

Mejorar colchas y espejo de baño.

Helpful?
H
HAROmxMX
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"MUY BUEN HAMBIENTE"

9.0

LA ALBERCA

RUIDO

Helpful?
W
Wilberth RamonmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 22, 2026

"Excellent"

8.0
Helpful?
C
CamilaclCL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Buen lugar, buena ubicación"

8.0

Me gustó que tenía aire acondicionado, excelente ubicación tanto a las plazas, 5ta avenida y playitas. Buenas camas, almohadas y seguro el lugar. Una piscina muy bonita, en el segundo piso no sentimos ruidos.

Falta un frigobar en la habitación para que sea todo perfecto. También la presión de la ducha no es la óptima, Pero hay agua caliente y eso es bueno. Tienen unos bichos que salen desde algunos agujeros en el baño y en la cocina, son muy diminutos Pero imagino que debe ser normal eso...

Helpful?
D
DiegoseguramcrCR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

10.0

Excelente ubicación, cerca del corazón de la quinta avenida. Me parece muy justa la relación de calidad precio. La pisicina esta muy bien, habitación amplia, el aire acondicionado funciona perfecto y las cámas son cómodas. Además, ofrecen una pequeña hielera muy útil. Justo al frente hay 2 tiendas de conveniencia para comprar agua, refrescos, hielo, cervezas, etc.

Lo único que no funciona bien es cable del tv, pero en fin, estás en Playa del Carmen sobran cosas que hacer más que ver tv.

Helpful?
N
NancymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

Todo muy limpio siempre cambiaron sábanas y colchas y papel y cesto de basura

Todo excelente

Helpful?
N
NancymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

Todo bien 🙂 👍 muy limpio tiene su elevador para subir tus maletas

Todo bien

Helpful?
J
Jesús AndrésmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Very Good"

7.0
Helpful?
J
Jessica GuadalupemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Excellent"

8.0

La piscina y la ubicación

En la llave del manos salía el agua sucia como basurita, me tocaron huéspedes un poco escandalosos abrían, cerraban puertas y platicaban en pasillos y tv pequeña para el tipo de habitación

Helpful?