City Chic Retreat In Birmingham

Property is so clean and neat. Very cozy, we liked our stay there

N/a

Spacious one bed apartment Comfortable lounge and large TV with stream Train station within walking distance with easy travel to city centre and Stratford Useful food Shops and take away within walking distance

Fridge and oven were not cleaned No cups or mugs Parking difficult

The welcome biscuits and Christmas decorated table, fire on tv and Christmas music was a lovely touch. I had an issue accessing the keylock as i couldnt reach. I phoned up and the lovely Aayesha drove back to help me. Such a lovely thing to do. Great communication from start to finish. The apartment is warm, comfortable and clean. It has everything you could possibly need. On street parking was easy to access I enjoyed it that much, I requested to stay an extra night.

That I had to leave. I cant think of anything else

No check in information provided despite our requests days before arrival. NOT even full address and we had to search up and down the street and email them for information. Front yard was unkempt with litter. Then we find the front door was not lockable and no instructions on how to secure the door. Free WiFi could not be found. Fridge had leftover half eaten food. Management in denial of lock issue. We left as we felt unsupported and unsafe. No one on site till after we had left. Would not recommend in a million years. ZERO integrity. No refund for the 6 nights booked. Not even offer of partial refund. We have video of lock problem but cant upload

Lovely and clean. Huge tv with hdmi ability. Nice and warm and well provided kitchen. All good. Bed was comfortable. Staff were very friendly and accommodating. On road parking. Train station 5 minute walk.

Nothing

Everything

Nothing not to like.

Bed was comfortable. Living room was cosy. Communication was absolutely on point from staff.

Bidet provided didn’t work. I didn’t like that the property had an immediate flight of stairs as soon as you entered as I found difficulty lugging my suitcase up.