Perfect stay with Dallas Studio

Very close to the train station. Easy to get to Heathrow.Nice and quiet for A good nights sleep.

The property was good. Just had no shampoo / dish liquid or a tea towel.and couldn’t work the TV.

Great location and good value for money and decent facilities in the studio

The bathroom feels a bit too small and the drainage needs unblocking as the water doesn’t get drained very well

Comfy bed

Small but functional

Privacy and garden access

Room is small

I don't know - I arrived at the property, which was located in a dimly lit road. I called the number of the property manager who was due to meet me between 10:00 and 11:00pm, however, they did not pick up or respond to texts or emails. I was unable to gain access to the property, and spent 20 minutes knocking and ringing the bell only to be greeted by another guest who had booked the property for the evening via Airbnb and would not grant me access (it's a 1 BR building). I eventually spoke to a Customer Service Rep at Booking.Com, but spent over an hour standing with all my valuables in an undesirable area, before eventually booking myself in to another property at my own expense (and additional taxi cost). The host eventually sent me an email the next morning, saying that the property wasn't double booked... but I was there, and she wasn't so I'm pretty confident it was. Zero apology, and I am yet to even receive a refund. Really unimpressed.

Everything. Even the follow up to me not having access to a property I had paid for has been poor. The host eventually sent me an email the next morning, saying that the property wasn't double booked... but I was there, and she wasn't so I'm pretty confident it was. Zero apology, and I am yet to even receive a refund. Really unimpressed.

Good shower. Very convenient for rail links to London. Helpful host Kay. Easy parking. Clean.

The bed sagged on one side. There were overflowing rubbish bags in the garden. There was tea and coffee provided but it would have been lovely to have a bit of milk too.

This place has the potential to be very nice but has several fatal flaws. Fortunately, these flaws are fixable and hopefully the owners will address them if they would like to continue doing a good business with this investment. As it is, they are shortchanging the guests and making money now while sacrificing their long-term reputation and profits. The location is easily accessible from LHR, which is the only reason I can imagine why people stay here. There is a garden in the back that has great potential but is not at all well maintained or designed. The owners put very little effort or thought into this place. As I said at the beginning, it could be extremely nice and very inviting. As it is---umm, not so much.

The bed urgently needs to be replaced. It is worn out in the spot where everyone sits because the studio is too small to have much furniture. There is an adjoining apartment with a very thin door separating the two units. You can hear everything the guests in the adjoining room say and do and they can hear everything you say and do. You might as well be staying together and make a party of it. I stayed three nights and each night I was awakened around midnight or later as another set of guests checked in after arriving late at LHR. I did get to hear a nice bedtime story from a mother who read to her young children, so that was a bonus. Otherwise--super annoying!!! Worst of all is the very intense smell of mildew in the bathroom. It got slightly better when I turned the fan on (and left it running constantly for three days), but it is still bad. Also, the hand soap, body gel, shampoo and conditioner dispensers were all completely empty. Fortunately, I was able to talk to the woman cleaning the adjoining unit and she refilled the dispensers. Still, there is very little attention to detail with the management (is "management" too strong a word to use here?) of this place.

bed was comfy, easy to access

bathroom had horrible smoke smell