Anantara Mai Khao Phuket Villas

Check-in & Out

Property Notes

Please note that the property offers a chargeable transfer from/to Phuket International Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. A photograph or photo-copy of the card will not be accepted. The name on the presented credit card must also match the name on the presented identification card / passport. The property does not accept third-party credit card payments. For safety reasons, guests who fail to present this same credit card used to guarantee the booking, will be kindly asked to settle the payment again upon arrival by cash or a new credit card. SPECIAL GALA EVENTS Please note, there is a compulsory New Year's Eve Gala Dinner on 31 December for all resort guests booked over this date. Price at THB 29,425 per adult, children from 4-12 years old will be charged at THB 14,713 per child. Price is inclusive of 10% service charge and 7% government tax." **Price is not included in the room rate and will be collected separately at the hotel upon check in. Please note that there will be prepaid deposits applied to group bookings, as listed below: - Bookings for a minimum of 10 rooms and above, 100% deposit will be charged the total price upon booking made** **This payment is non refundable and non transferable. **Pet Friendly policy : Please note that a maximum of two (2) cats or dogs are allowed per guest room. Pets are permitted only in the following room categories: Pool Pavilion, Two Bedroom Pool Suite, and Two Bedroom Pool Pavilion. - A nightly supplement of THB 1,766 net per pet applies. **For more information, please feel free to contact our hotel reservations team directly at phuket@anantara.com. As part of our ongoing commitment to enhancing our resort, a refurbishment program will take place from 7 May until early November 2026. During this period, buildings located on the south side of the resort will be temporarily taken out of inventory, one at a time, to allow for façade repainting and corridor resurfacing. This phased approach has been carefully planned to minimize any disruption to the overall guest experience. All other resort facilities will remain fully operational throughout this period. The south side pool will continue to be available; however, for enhanced comfort and tranquility, we recommend guests enjoy the north side pool as an alternative. Our team remains dedicated to ensuring a seamless and enjoyable stay, and every effort will be made to maintain a calm and relaxing environment. We sincerely appreciate your understanding and look forward to welcoming you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.