Serene Suite In Jazz Residences

Had to look for alternative accommodation on the same night as the state of the property was absolutely disgusting. I've made the booking in haste as was trying to stay in that particular location and deeply regret not reading the reviews as I can see I wasn't the first one to raise the issue with that listing.

Maybe years ago the flat looked like on the photos, but it's not been looked after or cleaned thoroughly over time so it's absolutely filthy. There is mold everywhere in the bathroom and on the wall in living room - from the water leak that was never fixed. The bedsheets looked like they were not washed and changed in a long time with the dead cockroache on top of it, which was absolutely the most disgusting aspect of it all. When contacted the owner was rude and of course is refusing the refund even though we did not stay in the property at the end. I have contacted the customer service and apparently their policy offers no protection in this scenario, which is extremely disappointing.

Location was super great in makati very central and safe . Under the residential complex there is nice small shopping mall with everything you need so convenient! The building is well maintained, pool is amazing nice gym , the room is small but well organised with great wifi and great bed for good sleep . Shower is good always hot water and ok water pressure. Nice view from The room with cute little balcony . Smart tv and good AC . Price was really good for long term rent ( stayed one month)

Room could be more clean . Not taking about room facilities, the general cleaning wasn’t good when I checked in . But yet wasn’t dirty. Kitchen could be more occupied with basic cooking ingredients . Only large deep pan and other dishes wasn’t so clean as well . But I didn’t cock just very light meals . No microwave. Washing machine pipe is a little leak and the bidet pipe ( but they replaced it for me after I asked) . I would normally give 8 but the current score isn’t fit the this really nice place so I gave 9 to rise it up .

Location.

My worst booking experience so far. No key or entry instructions, when I arrived at the property i was asked to wait. After almost 30mins of waiting i followed up and the property got upset and uttered mean words instead of apologising.also mentioned that I just cancel booking if not happy and get refund as if it's possible. Would have cancelled if that was the case. Property not clean as well. Worst is an understatement, it was a traumatic experience.

Booking.com damages their reputation allowing properties to post fraudulent pics and recommending this kind of place. See my review on Google Map for real pics.

The crumbling walls and standing water in the bathroom.

Location goodi it

Unit is not suitable for renting. A lot of broken equipt. Like water heater, toilet bowl broken,and water leakage on the bathroom. Wall is broken. Or syited for renting. Tweeible

Stylish and very comfortable!!

There could maybe have been a smaller pan to use, but it wasn't really an issue

My stay was fine, despite having to wait for hours to enter the room. When I finally entered, it smelled awful—there were lots of cockroaches, and the bed smelled terrible, as if the sheets hadn’t been washed and were just reused for the next guest. The only thing I appreciated was that I could cook, do laundry, iron clothes, and use the fridge, plus the nice view of the city. Next time, please clean the bed properly so that guests can sleep comfortably.