Scottsdale OT Classic BoHo Micro Studio

The bed was comfy and clean. The location was decent.

A $1000 damage deposit is outrageous, everything in the entire apartment combined isn't even worth $1000. Having to do this on a fully seperate system, getting emails sent to your private email, and not through booking constant, makes no sense. The unit itself was subpar. Scrapes in the furniture, broken blinds, tv barely hanging on, scuff marks everywhere along the walls with bad patchwork and tape to cover it up, and a broken clock among others. There was no control over the temperature of the room as the AC unit would not register commands from the remote (which was missing it's battery cover). The cleanliness level was lower than average with loose hair and debris scattered throughout the room, coffee cups stained with obvious marks that had not been cleaned up, and stains in the washroom. Outside of the room the disappointing trend continued with one of the largest selling features, the pool. There was no pool key provided in the room as per the guidebook (which FYI, contains outdated information as some of the restaurants listed have permanently closed) as the previous tenant took the key. This meant we had no access to the pool. We messaged through Booking about the key and no solution was provided, was just told "hope you understand!". Additionally, the rooftop patio firepit, the lighter attached does not work, so there is no way to light the fire. As well, the umbrella is only a stand, doesn't actually have an umbrella, so no option for any shade.