Tudors eSuites JQ One Bedroom Apartment

Nothing because i never got into the room never received a key after paying for it. Nobody answered phone after ringing aswell all automated texts no real person to talk to

I never got into the room never received a key after paying for it. Nobody answered phone after ringing aswell all automated texts no real person to talk to

Absolutely nothing ..!! They are scammers

They lack professionalism, The phone number on their profile doesn’t work , They are also unreasonable , lack empathy

clean apartment in a good location

n/a

Do yourself a favour and don't waste your money. I planned on staying for 6 nights but had to check out after a night because of how bad it was. In the middle of December with the freezing winter cold, there was no heating in the apartment. I begged and begged and told them the apartment was unsafe, however, they simply ignored my request and left me in the cold all through the night until I had no choice but to check out the next day to go stay in a hotel. Instead, they bragged and said they have over 120 apartments and they cannot inspect every apartment. They simply said there was nothing they could do. No apology was offered. However, they had the nerve to not only charge me for the night but also charge a service fee. They know how bad they are hence the reason their phone number is fake and does not connect when you call. You can only contact them via email and they take forever to respond. Oh, and they request a huge security deposit upfront and it is a struggle to get a refund. They are still holding on to my security deposit as I write this and are refusing to refund it even though despite how terrible my experience was I left the apartment in excellent condition. My advice is only to book a Tudors apartment if you want to deal with rude staff, freeze to death and waste your money. You have been warned.