Laureano di Trevi Makati Apartment with Balcony

The location is very convenient, close to a big supermarket where you can buy food and stuff. There is a beautiful coffee at downstairs too. The apartment is divided into four separate areas: balcony, living room, kitchen area and bathroom, which made me feel more comfortable. The kitchen provided basic stuff to cook, but good for a short stay. There were security men in front of the apartment building and reception, so I felt safer. It was quite easy for me to get grabcar from this location.

The host was not responsive and supportive. It took a long time for her/him to reply to my questions. There was no welcome message as what I often received from other accommodation. The host had not given me any instructions how to check in or check out the apartment until I actively asked her/him. I only received the instruction about 2 hours prior to the checkin time. It took her/him hours to respond to some issues that I found in the apartment (internet connection, and TV), which I did not experience in two other accommodations during my stay in the Phillipines. I struggled to access to wifi in the apartment because there were no clearly instructions, except for a very little sticker on the wifi model with the name of wifi and password which I then found out that they were incorrect. The host provided me several other wifi but they were all incorrect. Finally, she/he instructed me to check the back of the model, and I found another sticker which was correct. It took me hours to contact back and forth with her/him to fix this. For the travelers who rely a lot on the internet like me, I was really upset. Another story is that I told her/him that I couldn't switch on the TV. I tried every ways. She/him told me that a staff would be sent to the apartment to fix it the day after. However, that person was actually never shown up. I didn't mind to remind her/him because I did not use the TV much. The balcony was also very dirty and it was noisy outside so I didn't open the door much. I would like to emphasise that there were no instructions in the apartment how to use facilities there, which was very confusing. I chose this apartment because I read somewhere that the host has travelled other countries. I thought he/she understood the feeling of travellers when travel to other countries. However, it turned out really differently from what I thought.