The Pavilions Himalayas The Farm

The location and the ambience is perfect for a getaway from the city.

I didn't like the fact that they were understaffed, delayed our check in, had no smart tv and a very unstable electricity connection.

The concept behind The Farm, extremely friendly staff and the best freshly baked apple pie I have ever had.

Nothing

Nichée au cœur de la nature, une escale ressourçante.

Le revêtement de sol autour de la piscine mériterait d’être changé, mis à part cela tout était parfait.

Absolutely nothing.

This hotel is an absolute scam and does not deserve to call itself a 5-star property honestly, not even 1 star. Maybe it was a luxury hotel 30 years ago, now it is completely run-down, filthy, and disgusting & unhygenic.The photos online are extremely misleading. We have travelled all over the world for more than 20 years and never leave negative review, but this was genuinely one of the worst hotel experiences we have ever had. Absolute rubbish from start to finish. We paid over £300 for 2 nights, and honestly, I wouldn’t even pay £5 a night to stay here again. Even tea houses we stayed in himlayas while trekking is more hygienic and cleaner than this hotel. The room smelled like drains for our entire stay. The curtains were covered in mould, the bathroom stink, bedsheet unwashed, and the fridge smelled awful and was full of yellow liquid. Nothing looked properly cleaned. Hygiene standards simply do not exist here. Both the indoor and outdoor sofas and cushions were mouldy and unusable. Everything felt dirty, broken, damp, and neglected. The restaurant was another disaster,completely infested with flies. They hide behind a so-called “slow food” concept and claim everything is freshly cooked, yet we waited over an hour for food that arrived cold every single time. We were genuinely shocked at how “freshly cooked” food could arrive stone cold everytime. To make matters worse, we ended up with food poisoning. The hotel is clearly understaffed and badly managed. The staff themselves seemed overworked and underpaid, although they were friendly and tried their best. Its not staff fault, its owner fault who is cashing in lots of profits behind scamming selling fake eco- friendly & donation concepts. We simply do not buy the fake concept they are selling.

Very tidy and very kind personel

The staff were incredible, from the gardeners to the security guards to the waiters, everyone was so friendly. Special shout out to Bishwas Gurung, he helped with every request with a smile on his face. The food was great too (ask Bishwas for recommendations).

Managers kept interviewing or having business meetings in pool area, guests come here to relax and get away from work and loud conversations.