YM Luxurious apartments

FRAUD!!! SCAM!!! DON’T BOOK THIS ACCOMMODATION. Owner picked up the phone in a rude manner and end the call abruptly when I asked about getting the keys. I called several times no answer.

Didn’t get to see as took bookings, then no contact to check in

Contact mom existent via messenger/phone

FRAUD

FRAUD

Me and my friends booked this apartment for New Year’s Eve in Manchester, a few days before arrival we tried to contact the property and heard nothing back, the day before we contacted booking.com and they contacted the property for us, they said everything is still good to go and agreed on our arrival time which was 3pm. So we travelled hours to get there and arrived on time. First they said someone would meet us there. Then they said they’ll leave a key in the letter box instead. There was no key where they said and couldn’t find it anywhere and there was no one there either. We tried emailing, messaging calling. No response we waited an hour and a half and ended up having to leave since we had an event booked. Luckily we found somewhere else. They called us 4 hours later saying it was our fault because we left ?? DO NOT BOOK, currently in the process of reporting this and trying to sort a refund

Nothing

At 3am the hosts friends came to the door barged into the property and told us to leave. I’ve had no refund and this was extremely inappropriate and fraudulent

My friend was graduating from university, and as I luve quite far from Manchester, I decided to get a one night apartment so I could fully celebrate. the price seemed great, other reviews great and it was a great location too. Last check in was 6pm and it was currently 5.50pm and I was stuck in traffic, what was more annoying is that I could even see the building from where I was. I knew I was going to be a little after 6pm as it was stand still traffic, so I messaged the property to say I would arrive in about 10 minutes. which, by the time I found out how to message them, (first time I've used this app) it was 5.55pm so that meant I'd arrive at 6.10pm. I arrived outside the apartment, I called and left a message on the answer machine and messaged the place I was there. I received no answer. At 6.30pm I had to leave as I had a reservation for dinner. I messaged the place again to let them know I had to leave but to contact me in how I would get in or get the keys, I left them my number. Later on, I checked my phone to see that I did have a message. A message saying that it was cancelled. I sent another message in reply asking why, and that I didn't want it to be cancelled. no reply. So, there I was. In another city, hours away from home and no where to sleep. there wasn't anywhere I could stay either, without having to pay again and every where I rang was fully booked. So, I'm down 120£ + as they havent refunded me and I couldn't even celebrate properly with my friend as I had to drive back. No communication at all. Would not recommend.

Lovely and modern great location

Couldnt get on the main door