Decker’s

Lovely location and beautiful views over the Firth of Forth. This van is spacious with comfortable seating. Kitchen is well equipped with plenty dishes. Some more glasses would be good. The beds were clean with fresh linen and it was nice to see both mattress and pillow protectors. The price we paid was very fair a 2 night stay. It's not the most modern caravan but was was just fine for our stay.

I do think some areas in the kitchen that the cleaning could be improved. The kitchen clothes, brushes and sponges were very well used and grubby. We did have to wash some of the pots and frying pan before using them.

Location was good. Beds were comfy. Large livingroom.

I hate leaving negative reviews but really struggled with this stay.. When we arrived the fridge (small freezer at top) was off so all the food shop we'd bought for arriving was wasted (£90). The windows were all cracked open so it was really cold. My kids refused showers entire time we were there as there was cobwebs and spiders everywhere in the bathroom/shower and the window was open. Had to travel to family members to get them washed. Second night the boiler stopped working so it was absolutely freezing. My youngest (2) was screaming as she was that cold. Tried about 4 or 5 numbers that were on a list in the van and couldn't get hold of anyone for about an hour and a half... it was late at night. They eventually brought heaters out for the night but emphasised the distance they were having to travel. The man was nice enough when they arrived but the woman seemed really annoyed they had to come out. The man did come back a while later and offered another van for a night (2 bedroomed) but by that point my daughter was hysterical and I just wanted to get her to bed so stuck with the heaters. They said they had paid the park to put a new gas bottle in but it hadn't been done. The next morning I nipped to the office (they dont own the van it is private) to see if they could sort the bottle. They explained caravans are meant to have two bottles all times so when one is running low the other is there already and theres no issues with no heat. They were brilliant though and said that he would go up after lunch to put the new bottle up (we were leaving for the day so that was fine). Turned out the actual boiler had a fault and the park fixed it (which isnt their job as they are seperate to the owner of the van). I did get a message later on that day to ask if the boiler was working. Some of the blinds in the van were broken and the curtains were hanging down so there was no privacy at night.

Living room

Small toilet

Location ideal for purpose

Little on no instructions for the heating system or how to work it, but we got there in the end.

Well equipped , nice location , good communication, no problem to find and get to property .

It wasn’t clean properly

Comfortable clean accomodation, easy access from the main road but quiet and nice area. We highly appreciated the flexibility in checking in as we arrived directly from the airport, 1 hour later than we expected. Kids liked the spacious living room and we had a good night sleep. We got all necessary information from the host in a timely manner.