Mella Hotel Manila near NAIA Airport

The staff are wonderful. rooms are clean, Reasonably priced stay

Underwhelming breakfast menu choices

Petit déjeuner proposition insuffisante surtout pour les européens

Les repas à la carte manque d'approvisionnement surtout en frais

Hotel pratique et confortable

Manifestement difficile d'accés pour le taxi.

Mella hotel is a great place to stay if you want to be away from the hustle and bustle from the city. It's close to the airport and a grab away to almost every thing you need. The staff is excellent. Shout-out to Princess (Cess) their Guest Services Associate. She made my stay much better by listening to my 'gripe' about the room I was assigned to. It didn't take long for her to fix the issue and made sure the test of my stay was comfortable. The bathroom needs more attention when it comes to cleaning. There's a room for improvement when it comes to breakfast tho. I'd like to see more of Filipinos 'kakanin' rather than veggies 😉 I still plan of going back to stay at this hotel on my next vacation and hoping to see some refinement.

Bathroom needs more attention

All Staff and helpers were very attentive, polite, and neat. I did tip to show my appreciation and support for their efforts. I must say all the Attendants were EXCELLENT!!!

I did not like the location and inconveniences of your outdoor pool. I was also expecting a garden area or location to sit outside your hotel. No juices, or cereals at your breakfast sitting was disappointing. Not enough alcohol and beer choices at your bar was also a negative for me. Lot of menu items were not avaialable when requested. Obviously some of my dislikes are in place and can not be altered, but a better stock at your bar, and Restaurant could be considered.

Close to airport and the Okado centre

It looked a little tired

It would be unjust to single out a person; all the sections from the concierges, the reception staff, management, the housekeeping team, the technical staff to set up the Wi-Fi, and the restaurant staff were all friendly, professional, and super helpful. My extended family and I only received care, respect, and genuine friendliness.

The swimming pool should not be used as a smoking area if kids are using the pool. The hotel should have a preferred transport provider and have the hotel as a pickup point.

Reception staff were very helpful. Coffee area was nice too.

First room smelt badly of damp so we asked to be moved. Very noisy rooms are not double glazed so traffic noise is constant. Breakfast was not great.

Clean and very convenient yo everything staff are very kind and helpful.

A bit pricey

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Het strand was heel anders dan op de foto. Beetje teleurstellend strand. Rommelig en vies