Turin World Apartment by Wonderful Italy

Where do I begin… the place was not ready on time. I don’t mind that, it has happened before and usually they tell me a time and I go to the apartment when it’s ready. This time was different! I arrived in Torino sick and sleepless from Florence only to hear that they don’t know when it will be clean… ! I decided to book the cheapest hotel in the neighborhood just to be able to sleep. The apartment was finally cleaned when I was at the hotel.. and saw the message when I woke up . The following day I went to the apartment which was fine only to find the garbage from the previous persons still in the bins.. come on now.. the agency didn’t even have the decency to pay for the hotel that they forced me to book.. Btw in the message they sent me when it was supposedly clean , it was already after 17:00.. like 2 hours before the official check in… I repeat, I wouldn’t mind if I wasn’t sick and sleepless. But this behavior is just horrible…

Very good apartment overall, spacious for 2 persons, comfortable. All com is via WhatsApp easy and fast. Special thanks to Alice who came at 3 am in a rainy night to open the door! Good mattress. Heating functions well; warm rooms. Kitchen equipped with all necessary tools. I appreciate the kitchen set (garbage bags, detergent for dishes and washing machine, etc.). Secured entrance in the block. Even if the location is not close to the metro line, there are buses nearby. Nice neighborhood and safe. Proximity to supermarkets.

Without affecting the very good impressions overall, there are some small improvements: towels are quite worn out. Same for the second set of sheets, for the sofa. A few more rolls of toilet paper would be appreciated :-). A couple of plugging adaptors to Italian sockets could be of great help.

The location was very nice, it is very well connected by bus. It is also very near a supermarket and local minimarkets.

There was almost no natural light in the apartment, it was very dark all the time. Since it was in the ground floor, the apartment was also very loud.

The apartment was good and exactly as on pictures.

I did not get an invoice yet, even after contacting them.