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8.7 / 10 Guest Rating

Hotel Urban Home

18 calle A 10-53, Guatemala, gt

Hotel Urban Home - main view

About the Property

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Garden
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The accommodation includes one airport transfer service. Guests may choose either a transfer from the airport to the hotel or from the hotel to the airport—one transfer option only. This service is available between 5:00 a.m. and 9:00 p.m., and guests must specify their preferred transfer option upon arrival.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent681 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.3
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.8
Food and Beverage8.7
Overall Experience8.8

Select topics to read reviews

W
WilverusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Excellent"

8.0
Helpful?
F
Fireke ElenanlNL
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0
Helpful?
G
GERSONgtGT
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0

LA ÚBICACIÓN, PARQUEO, INSTALACIONES, LA ATENCIÓN DEL PERSONAL.

DEBIDO A LAS ALTAS TEMPERATURAS SE SIENTE BASTANTE CALOR EN LAS HABITACIÓNES Y ESO DESARMONIZA AL DORMIR. PIENSO QUE ES NECESARIO TENER AIRE ACONDICIONADO.

Helpful?
C
CarolinacrCR
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0

Es un lugar bastante seguro, cerca del aeropuerto y la atención de la Señora Gabriela espectacular. Una señora muy humilde, amable y respetuosa.

Tienen bastante espacio para una piscina un poco más grandecita. Bueno, aparte de que la pequeña que tienen estaba vacía.

Helpful?
A
Ana CpePE
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
R
RoynlNL
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Prettig voor een korte overnachting voor of na een vlucht."

7.0

Fijne locatie direct nabij de luchthaven. Prettig dat er een shuttle service bij ingrepen zit.

De kamers zijn gehorig. Daarnaast is de verlichting in de hal te zien via een venster boven de deur.

Helpful?
A
AgustinarAR
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Practico y limpio alijamiento cerca de aeropuerto"

10.0

Practiquisimo para pasar la noche cerca aeropuerto cuando llegas de un vuelo tarde y tienes otro temprano. Despende la hora te ofrecen traslado gratuito (sino un taxi es muy rapido) Cama grande y comoda desayuno casero

Helpful?
P
paulaptPT
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Good"

5.0

Funcionários não são simpáticos, estão sempre a recusar qualquer pedido! Pedi um dia o pequeno almoço 15 mn antes , e a funcionária já tinha tudo preparado no balcão, e ela teve o azar de recusar servir porque faltava 15mn , não esperava que eu pedisse a direção do hotel para falar com ela ! E teve de me servir . O checking também não correu nada bem. Os problemas foram sempre com os funcionários…

Helpful?
J
JohanfrFR
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Très bon hôtel, très bon rapport qualité prix pour séjournez à côté de l’aéroport"

10.0

La localisation à côté de l’aéroport Le transfert gratuit vers l’aéroport Le personnel très accueillant La chambre spacieuse et propre

Rien

Helpful?
A
AnnagbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Friendly but incompetent service"

5.0

Staff were very friendly and helpful with directions, they let me check in to my room quite early in the morning as I arrived on a morning flight. The room is pretty comfortable and the place is quiet for sleeping aside from planes.

I booked a shuttle back to the airport for 4:15, filling the correct time out in the form and confirming with staff, later I double checked but no matter how many times I explained I wanted to leave at 4:15 the staff member seemed incapable of understanding this. Eventually it all seemed resolved but in the morning the shuttle hadn’t appeared and I was told it was booked for 4:30, making me late. Given this is an airport hotel this service is pretty important to get right and am still unclear why I had to repeat myself so many times. As I left too early for breakfast, they kindly told me I could swap my breakfast for dinner, but when I went to order I was informed that I had to order from the breakfast menu not the dinner menu. When I chose to pay for an actual dinner they offered me a takeaway sandwich in place of the breakfast the next day, I confirmed it should be vegetarian and they clearly said it would be just cheese. In the morning I was handed a ham sandwich. There were also annoying issues with the room, such as the plug socket being in the middle of the wall so unless you had a really long cable you couldn’t charge anything, and there being no bedside lamp.

Helpful?